HP Officejet 7210 All-In-One InkJet Printer Logo

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Posted on Dec 07, 2017

HP Officejet 7210 feeder problem

I took the printer apart to clean the rollers and separator pad (per instructions of the User Guide) I removed the face plate in front of the machine. After putting it all back. Now, the feeder doesn't work. The other components (printing, scanning and faxing) still work fine. Can i find a replacement feeder part?

  • mgleong94010 Feb 13, 2009

    Okay, I bought the replacement part HP 5851-3580 ADF Roller Assy for $14.29, the ADF paper separator $4.89 and the HP Flag for $3.38 from www.sparepartswarehouse.com. There were instructions included in the box and I swapped out the parts on the printer. Now, everything works like NEW! Hooray!

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 10, 2008

SOURCE: HP officejet 7210 fax error

HP Officejet 7210 All-In-One InkJet Printer
Error code: 405

When I send a fax I have a dial tone and the fax feeds through, I hear the other end answer it says it is sending and then I get the printed page that says: "A communication error occurred during the fax transmission."




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Anonymous

  • 659 Answers
  • Posted on Aug 09, 2008

SOURCE: Faxing documents

http://h10032.www1.hp.com/ctg/Manual/c00278645.pdf

click on that link for the manual for your officejet

A

Anonymous

  • Posted on Oct 23, 2008

SOURCE: HP LaserJet 1012 Printer prints ghost images

A new toner cartridge solved the problem entirely.

Anonymous

  • 340 Answers
  • Posted on Dec 29, 2008

SOURCE: HP officejet 4355 all in one print fax scan copier to connect wit

Hi there, and welcome to FixYa,
You will find your driver at this site: - choose your operating system, download and install, plz let me know the result.
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Anonymous

  • 23 Answers
  • Posted on Jul 15, 2009

SOURCE: My Hp Officejet 7210 will not scan,fax or feed

I also was not able to copy, scan or fax multiple pages through the ADF of our HP Officejet 7210 AIO, but it would print well from our computers.

It would either grab several pages at once, or not grab paper at all. The feeder was trying but had poor traction action. Not sure if that's the same situation for you, but this is what fixed ours:

I purchased part number C7309-60091 feed roller assembly, and part number C7309-60076 separation pad from Encompass Parts, and replaced them. The ADF works great now.

Our HP Officejet 7210 had only 3,000 pages printed on it, which didn't seem like enough to wear out the separation pad or feed roller in the ADF, especially since all those pages didn't go through the ADF, so I figure it's because of our very dry environment. Hope this helps you.

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Related Questions:

0helpful
1answer

How do you clean rollers on manual feeder

To clean the rollers or separator pad
1. Remove all originals from the document feeder tray.
2. Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3), as shown below.

1 Automatic document feeder cover
2 Rollers
3 Separator pad
3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess
liquid from the cloth.
4. Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using
isopropyl (rubbing) alcohol.
5. Close the cover of the automatic document feeder.8_29_2012_4_02_48_pm.jpg
0helpful
1answer

Multiple pages feed when printing on hp 7410

  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.

Thanks
1helpful
1answer

HP Officejet Pro 8500 has problem with document feeder. I can reset it by turning the gear on the inside rear of the ADF door. I lift the door and spin the gear and the pull roller will drop down. Other...

Follow this steps to make it work..
SOLUTION #1 CLEAN THE ADF FEEDER 1. take out all the papers that you have on the printer 2. turn off (c01602202.gif) the printer using the power button 3. unplug/disconnect the power cable at the back of the printer 4. Lift the cover of the ADF, and then find the rollers and the separator pad.
what is separator pad?? click here
5. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. 6. Use the damp cloth to wipe any residue off of the rollers and the separator pad. 7. Dry the rollers and separator pad with a dry, clean, lint-free cloth. 8. Close the cover of the ADF. 9. Reconnect the power cord to the rear of the product. 10. Press the Power button (c01602202.gif ) to turn on the product. 11. Reload the original document print side up in the document feeder tray. 12. Try to make a to make a copy again using the ADF, if you are still having issues with it, continue to the next step.
SOLUTION #2 RESET THE PRINTER 1. turn off the printer (c01602202.gif) 2. unplug/disconnect the power cable at the back of the printer 3. while the printer is off and unplug, on the control panel of the printer press the # and number 3 at same time (keep on pressing and wait for 1min) 4. after 1min. keep on pressing the two buttons then plug the power cable back in to the printer. 5. If the printer does not turn on, press the Power button (c01602202.gif ) to turn it on. 6. release the buttons when part NVM reset appears on the printer screen. 7. press ok, then continue the following task.
IF THIS STEPS DID NOT RESOLVED THE PROBLEM CONTACT HP PRINTERS SUPPORT DEPARTMENT 1-800-474-6836
Good luck! :)
0helpful
1answer

When I load papers into the document feeder on top of my HP Officejet 7210 All-in-One printer to scan these documents, the PDF file (scan results) have a multi-color series of lines from top-to-bottom on...

  1. Remove all originals from the document feeder tray.
    NOTE: It might be easier to work with the automatic document feeder if the document feeder tray is removed first.
  2. Lift the cover of the automatic document feeder. Figure 1: Lifting the ADF coverc00222493.gif
  3. Lift the lid on the HP all-in-one, and locate the notch near the top right edge of the lid backing. Figure 2: Locating the notch near the lid backingc00222494.gif 1 - Notch 2 - Lid backing
  4. Place one or two fingers in the notch, as you lower the lid of the HP all-in-one. Keep your fingers in the notch until the lid is almost closed. Figure 3: Inserting fingers into the notchc00222495.gif
  5. Push against the top of the face plate with your thumb as you pull the bottom away from the right side of the HP all-in-one with your fingers. Use a slight twisting motion to help release the face plate on the right side.
    CAUTION: Do not pull the face plate all the way off yet. There is a plastic catch on the far left inside of the face plate that helps secure the face plate in place. If the face plate is pulled straight off, the plastic catch on the inside of the face plate might be damaged. Figure 4: Releasing the face plate from the right side of the HP all-in-onec00222496.gif 1 - Releasing the right side with a slight twisting motion
  6. Slide the face plate to the left until the plastic catch on the left side is not touching any part of the HP all-in-one, then pull the face plate away from the device. Figure 5: Removing the face plate from the HP all-in-onec00222497.gif 1 - Sliding the face plate to the left 2 - Pulling the face plate away from the HP all-in-one
Cleaning the rollers or separator pad Follow the steps below to clean the rollers or separator pad.
  1. Once the face plate of the ADF is removed, use the blue-green handle to lift the pick assembly. Figure 6: Blue/green handle and the pick assemblyc00222498.gif 1 - Blue-green handle 2 - Pick assembly This allows access to the rollers and the separator pad. Figure 7: The rollers and the separator padc00222499.gif 1 - Rollers 2 - Separator pad
  2. Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
  3. Use the damp cloth to wipe any residue off of the rollers or the separator pad.
  4. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
  5. Use the blue-green handle to lower the pick assembly.
Reattaching the face plate of the ADF Follow the steps below to reattach the face plate to the front of the automatic document feeder.
  1. Hook the face plate onto the left side of the HP all-in-one so that the plastic catch on the far left inside of the face plate catches on the notch on the front of the automatic document feeder. Figure 8: Hooking the face plate into the left side of the HP all-in-onec00222500.gif 1 - Notch 2 - Plastic catch
  2. Line up the right edge of the face plate with the right side of the HP all-in-one, and then press on the right side of the face plate until it snaps securely into place. Figure 9: Snapping the face plate into the right side of the HP all-in-onec00222501.gif
  3. Place your hands towards the center of the face plate, and press until the center of the face plate snaps into place. You should hear two clicks; one when the left side snaps into place, and one when the right side snaps into place. Figure 10: Finishing re-attaching the face platec00222502.gif
  4. Close the cover of the automatic document feeder.
  5. If you removed the document feeder tray, reattach it.
4helpful
2answers

Hp officejet pro L7590 - automatic document feeder will not pick up - how do I fix this problem?

Hi
Check the following
--Check the paper in the ADF (automatic document feeder)
--Make sure the ADF pick assembly is in good working condition
--Remove the document feeder and open the ADF cover.
--While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
--Make sure the bottom roller is held firmly in place by the two-catch, which is located to the left and the right of the roller.
--Clean the rollers and separator pad
ab60556.jpg
1helpful
1answer

Paper is not feeding into the top.

I also was not able to copy, scan or fax multiple pages through the ADF of our HP Officejet 7210 AIO, but it would print well from the computer.

It would either grab several pages at once, or not grab paper at all. The device was trying to work but had poor traction action. Not sure if that's the same issue you are facing, but if it is, this is what fixed my 7210: I purchased part number C7309-60091 which is the feed roller assembly, and part number C7309-60076 which is the separation pad from Encompass Parts, and replaced them. The ADF works great now. The HP Officejet 7210 had only 5,000 pages printed on it, so I chalked it up to our very dry atmosphere here.
3helpful
1answer

The copy paper feed misaligns and jams, what's the fix? Jack

to fix misalign and paper jam problem, follow this steps.

Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.
NOTE: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.

If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually.

Follow the steps below to clean the rollers or separator pad.

1.Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad.
2.Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
3.Use the damp cloth to wipe any residue off of the rollers or the separator pad.
4.Close the cover of the automatic document feeder.
This should solve the problem. Cheers!
0helpful
1answer

Feeder issues

change the feeder pickup rollers.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

3helpful
1answer

Top feeder won't work properly

hello!

have you tried cleaning the separator pad inside the automatic document feeder?

try to Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.

If the problem persists, clean the rollers and separator pad manually
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