SOURCE: Lens error message on Nikon
Hi,
This is a common problem. There is a fault within the lens mechanism. The lens error is common for cameras with telescoping lenses.
Few more tricks that you could use :-
Fix #1: Remove the batteries from
the camera, wait a few minutes. Put a fresh set of batteries back in
(preferably rechargeable NiMH 2500mah or better) and turn the camera on.
If that didn't work, try pressing and holding the Function or OK button
while turning the camera on.
Fix #2:
If the camera's batteries ran down completely while the its lens was
still open, the camera may show a lens error or not start properly when
new batteries are installed. Remove the memory card and keep it removed,
then install the new batteries. When you turn the camera on with the
card removed it may come back to life, as this triggers a reset in some
cameras. Error E30 (for older Canon's) means that you don't have a
memory card installed, so turn it off, slip in the SD card and turn it
on one last time
Fix #3: Insert the cameras
Audio/Video (AV) cable, and turn the camera on. Inserting this cable
ensures that the camera's LCD screen remains off during the start
process. Thus extra battery power is available to the camera's lens
motor during startup. This extra power can be useful in overcoming grit
or sand particals that may be jamming the lens. If the AV cable doesn't
fix the lens error by itself, consider keeping this cable installed
while trying fixes 4, 5, and 7 as a means to provide extra power to help
to these fixes. But note that I DON'T recommend keeping the cable
installed during Fix 6 as you may damage the AV port while tapping the
camera. Reinsert the cable only AFTER tapping the camera.
Fix #4:
Place the camera flat on its back on a table, pointed at the ceiling.
Press and hold the shutter button down, and at the same time press the
power-on button. The idea is that the camera will try to autofocus while
the lens is extending, hopefully seating the lens barrel guide pins
back into their slots.
Fix #5: Blow compressed
air in the gaps around the lens barrels with the idea of blowing out any
sand or grit that may be in there jamming the lens. Other variations
include blowing with a hair dryer in "no heat" setting, or sucking the
gaps with a vacuum (careful with this one). Some people also have
actually used a "Shop Vac" with this fix to help extend a retracted
lens.
Now we're
entering into the realm of potentially damaging your camera in
conducting the fix. There is definitely some risk here, so take care
when conducting the following two fixes.
Fix #5a: If
you actually do notice sand particles stuck in the gaps around the lens
barrel, and blowing air does not help to dislodge them, consider using a
thin piece of paper or a sewing needle to help dislodge them. Pay
particular care not to scratch your lens barrel with the needle. Also, I
do not recommend probing too deeply around the lens barrel with the
paper (don't go more than a 1 cm or 1/2 in) . Particularly I do not
recommend probing deeply around the most outer (largest) lens barrel
gap, as you may dislodge the lens barrel dust gasket that's located just
inside of that gap.
Fix #6:
Repeatedly tap the padded/rubber usb cover on a hard surface with the
intent of dislodging any particles that may be jamming the lens. Other
variations include hitting a side of the camera against the palm of your
hand. A lot of people have reported success with this method. HOWEVER,
there is also some obvious potential for damaging or dislodging internal
components with this method, such as unseating ribbon cables, or
cracking LCD screens.
Fix #6a: This is a
variation of Fix #6, and should be tried if the lens barrels appears
straight (not crooked). In other words, try this if there's no obvious
mechanical damage to the lens barrels that's causing the problem. With
the lens pointed down, try "gently" tapping around the lens barrels with
a small item such as a pencil or a teaspoon. The idea is to try to
dislodge any sand particles that may be jamming the lens barrel stuck.
Simultaneously try turning the camera on and off as you're doing this.
Fix #7:
The most extreme of the fixes. You especially might consider this if
the lens barrel appears obviously damaged, bent, or crooked such as from
a fall. Try forcing the lens. More people have reported success with
this method than with any of the other methods (see the polls in the
right column). HOWEVER, there's obviously some potential for damaging
your camera by using this method. Variations include gently pulling,
rotating, and/or twisting the lens barrel while hitting the power
button. Attempt to straighten or align the barrel if it's crooked or
twisted. Another variation includes looking for uneven gaps around the
lens barrel, and then pushing on the side of the lens barrel that has
the largest gap (note pushing the lens barrel all the way in is NOT
recommended as it may become stuck there). While doing any of the above,
listen for a click that indicates that the lens barrel guide pins may
have reseated in their guide slots. If you hear this click, immediately
stop and try the camera. The following photo illustrates unseated guide
pins that would cause a lens error.
More tricks :-
Try compressed air. With a fine tip blow off gun and dry
compressed air (20 lbs) set the tip between the lens turret and the
camera body and turn on the air while moving the tip around the lens. It
should remove all dust and sand. Turn the camera on and it should
function fine.
Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very
often in works.
Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and
the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to
fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a
"click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the
camera off. Take the camera in one hand and with the other gently take one part of the lens and gently
move it round in a circular movement. Do so with both sections of the lens. You will hear a "click"
as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning
the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and
off and take lots of pictures, close ups and distance. Focus should slowly start improving.
Unfortunately, there is no one good trick. This is a common
problem and you could try to use any of the above tricks that you could
find it comfortable to use.
The best advise would be to contact
the manufacturer and get the camera replaced/repaired if under warranty.If out
of warranty and the above tricks would not work, repair is usually not
advisable as the cost of repair would be high as compared to the cost of
the camera.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
SOURCE: lens error display on LCD,
Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move. The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason. A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth. Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods. The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired: Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on. Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time. Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera. Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots. Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one). Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes. Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens. Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
SOURCE: Nikon Color Pix l18
Hello
Thank you for using FIXYA!!!
This
is a suggestion. If you do not feel comfortable trying it, you will need to take
the unit to your nearest service centre. Feel free to let me know if you
need any assistance.
The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope
the advise is useful. please do not hesitate to let me know if you need
any further assistance. Also, please be so kind to let me know if you
found this helpful.
Regards
Andrea
SOURCE: My Coolpix camera lens won't open, says lens error, any ideas how to fix.
Hi Connie:
Lens stuck, is common defective that need new lens unit replacement or just repairable.
Causes
of a Lens Error: There are a number of ways with which a lens error can
be caused. Particulates might have managed to get into the mechanical
bits that allow the lens to retract, a purely physical interference with
the lens mechanism. If the camera was dropped, especially while the
lens was extended, there's a pretty good chance something might have
been knocked loose, such as the guide pins upon which the lens withdraws
and retracts.
How to Repair a Lens Error: As scary as a lens
error might seem, there are some easy fixes. Before trying any of them
out, however, first take a good long look at your camera warranty and
maybe have a chat with the company. If the lens error will be covered
under the terms of the warranty, go for it. Even some of the simple
fixes mentioned below might void the camera warranty. Sincerely, however,
it's unlikely that a lens error will qualify for the warranty.
Hope this helps; also keep in mind that your feedback is important and I'll appreciate
your time and consideration if you leave some testimonial comment about
this answer.
Thank you for using Fixya, and have a nice day.
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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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