I was looking onto the google map and all over sudden it is hanged! I tried to restart by pressing the power button. It did turn on; I can see the start menu but nothing on the screen. Screen is totally black. Also it doesn’t respond to anything. I pressed all buttons including home and phone button but doesn’t work. Then I opened the battery and pressed the red “restart” button. Again it turned on but nothing on the home screen. Its completely frozen. Nothing comes up on the screen. Doesnt connect through Active Sync but able to see the memory card content on removal disc. I am thinking to reinstall the software (re-imaging) on the phone. Please help.
If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset
14 January 2008
You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!
Power on.
Press and hold buttons marked 1.
Press and release 2 with stylus.
Release buttons marked 1 when menu comes up.
Press directly down on center dpad, marked 3.
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my phone is froze its an htc one vs and the power button doesn't work!! help!! i cant remove the battery i don't know how to turn it off an on again..
I wanted to reset my phone completely by pressing the volume (down) and the screen button, instead of showing me the reset menu, it's show me to write down my decrypt storage password, very confusing when I have a prepaid SIM card that I haven't been able to add more money into it. Please help me get my password
i turned my phone on and now the maps app is permanently on the home screen and I cant remove it
Screen lights up, but whenI swipe,it will not start up. Also,it will not shut off totally. It just blinks off after 30 seconds. If I hold the off/on switch, options will come up to power off, restart, but screen will to respond.
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