Maytag Neptune FAV6800AW Top Load Washer Logo

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Keith Barton Posted on Mar 09, 2017

Washer stops at spin cycle/will not drain; rusted pulley-clutch assembly.

I have a Maytag Neptune TL which stops at the spin cycle and does not drain. In addition, it has recently started making a terrible high-pitched screeching noise. I pulled the pulley and clutch assembly as was suggested on other posts; it did show signs of rust. When I disassembled it the end the coil/spring inside appeared to be bent and there was a loose pin in there as well. It would seem this could be the culprit. My concern is the replacement part is $166; I'm not sure if 1) this is certain to be the fix and 2) since there is rust present my tub seal could be bad and do the same to a expensive replacement part. I'm temped to try to "unbend" the end of the coil and clean/lubricate the existing clutch. Problem is I'm not sure where that loose pin goes and afraid I may not have re-assembled the clutch correctly. Does anyone know of a cheaper replacement part or recommendation on how to proceed? Thanks.

5 Related Answers

Anonymous

  • 878 Answers
  • Posted on Jul 25, 2006

SOURCE: "howling" noise during spin cycle (still there after changing burned off belt)

Travioso, there was two service flashes out on this model concerning the seal and bearing which means they had an issue with this washer. The howling noise you are hearing is the bearing and will need the new designed triple seal and bearing kit. This should be covered under your warranty, I believe it is 5 years. The numbers for the service flashes are TDL-0048A-B. Call Maytag and inquire about these service flashes, these should be covered. Catriver.

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Anonymous

  • 335 Answers
  • Posted on Jan 02, 2009

SOURCE: maytag neptune tl won't spin codes dc and uc

The clutch needle bearings may need to be lubed, this was my fix;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove the clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found a link on this site, good luck!




Anonymous

  • 686 Answers
  • Posted on Apr 18, 2009

SOURCE: Maytag washer SAV2655AWW - pulley wheel replacement

WHICH PULLEY FELL OFF YOU HAVE 3 OF THEM ONE IS A "IDLER PULLEY FOR DRIVE BELT" ANOTHER IS "PLASTIC HELIX, TRANSMISSION DRIVE PULLEY" AND LASTLY IS "PULLEY FOR TRANSMISSION DRIVE" GO TO www.repairclinic.com ENTER MODEL NUMBER AND SCROLL ALL THE WAY DOWN TO THE RED 100 CLICK IT AND LOOK FOR PARTS 550204, 889619, AND 889618. YOU MAY HAVE TO WORK ON THIS FROM THE BOTTOM TO GET TO THE PULLEY. IF YOU HAVE A MECHANICALLY INCLINED FRIEND, IMPLORE HIM OR HER TO HELP YOU UNLESS YOU CAN GET THE TUB OUT AND WORK YOUR WAY DOWN

Anonymous

  • 220 Answers
  • Posted on Sep 21, 2009

SOURCE: Maytag EpicZ Washing machine; basket drive pulley noise & wobbly

I would remove the pulley and lay it on a flat surface and see if it is bent because the bearing is pressed into the tub at the factory and changing that rear tub assy is a 3 hour 2 man job for someone who does it all the time.But if you have a bad bearing that was that far out of range that washer would sound like a jet gearing up for take off out of your laundry room.
 Make sure the top springs are in place and the struts are working properly but I'm guessing the delivery guys removed the shipping bolts before they were supposed to and that pulley got bent in the move. 

Anonymous

  • 335 Answers
  • Posted on Sep 28, 2009

SOURCE: Maytag Neptune Tl FAV6800A stuck in wash cycle

Hello rockhead255 ,

I'm an owner like you and will try to help.

Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm


Did you notice if you took some large tub swings as the washer tried to spin up?

I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?


You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.

You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.

Post back if you havd need additional questions or help.

Rich

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Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

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I no longer post on this site no way to post a Sticky.

If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.

Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.

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My Maytag will not run a complete cycle. Is there

mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

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Post back if you have questions or concerns………Rich

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richard_f777

What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich
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Mike, Sorry to hear that, is there any water around the clutch pulley?  With the front panel removed and you put the washer in a Spin Only cycle with no clothes in the wash basket.  View the Clutch pulley turning CCW and see if is turning true with no wobble? Mine spun off twice before I got it seated properly, and it was in wobble mode until I got it seated properly.   With the water leak issue maybe you can view with the front panel off and a partial fill the leak source. You can always do a quick tub pump out in service mode. As you know unplug the 120VAC to the machine before you poke around in there.  Do you still have the original clutch?  Did you remove the plastic cover and inspect the roller bearings, clutch spring and coupler? Good luck and let’s see what you find. Rich




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I checked with the person that was watching me remove the clutch and he said RH. Make sure you reseat the clutch properly on re-install. I had to place the belt back on and rock it back and forth to re-seat on the shaft. Without removing the tub, it's a tight work space. We did raise the tube a bit with a lever under the motor to get a bit more clearance.
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If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^
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If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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