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You can contact factory direct or place you purchased from. Contact Us:Â 877-WAYFAIR (877-929-3247). I know the item is from Vietnam and instructions are not the best.i would lay out all your screws by size. Connect your back board to both end pieces withe the medium size screws. Then mount front board with long screws should be 4 for each side. Then assemble the couch lay down parts place on your assembled base. Uses washers on the long screws as this section swivels up and down. This reduces friction between the wooden parts. I hope this helps. Send your photos to mddoc13atyahhoodotcom. I will try to quite you. Attention Bob
You should contact the store you bought the futon frame from and ask them to send you the assembly instructions or to give you the contact information of Victory Land.
I had the same problem, went to you tube and this guy has a wooden armed one very similar. I was happy that it shows step by step. Just type in assembly instruction futon, and it will come right up. Mind you, the parts are not exact but it was very helpful.
Yes. Google Dorel Futons, look for the model resembling yours, and mouse click it. Under the Description paragraph, you should see a link for Instructions. It may be for a different model #, but remember they use different model #'s for different color cushions and slight variations in the frames. Good luck!
I had the same issue. Do a google search for Dorel Futons. WHen you see a variety of futons displayed, click on the one with the black metal frame (assume that is the type you have, as mine is F 14000BLKS). The one I chose was Vermont Styloe Metal Arm Futon 3123098W, same type of frame I have. Under the Description, you will see a link for instrucitons. Click on that and you will get all pages of assembly instructions in English and Spanish.
Here's what I did for that model. I Googled Dorel Futons. I found the one which resembled mine the closest, and mouse clicked on it. I got "Vermont Style Metal Arm Futon" which is model # 3123098W, and under the Description paragraph, found a link to Instructions. Clicking on that brought me to step by step assembly of the frame, which is just like the F1400BLKS, which is not listed if you enter that model # on Dorel website. Hope this helps!
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