HP Pavilion d4100y (PX181AV) PC Desktop Logo
Anonymous Posted on Feb 02, 2013

DVD LightScribe R/RW drive not recognized by OS on HP Pavilion D4100Y 32 bit Windows XP

DVD drive not listed in Windows Explorer. In Device Manager, only the CD-ROM drive (Samsung SC-148A) appears. No DVD is listed at all. When I press the eject button, drawer will not open, no light. If I try to burn a CD in Windows Media Player, I get the message, "Connect a burner and restart the player". I'm not sure when this first occurred, but I do remember that it worked properly when I bought the computer in Aug., 2005. In the Trouble shooter in Control Panel, I can find nothing specific, but it seems to indicate that I may need to reload a decoder or driver. I have not been able to locate this firmware or software. I don't know what to do next. Thanks for any help or direction you may be able to provide. Bob Ferracane.

1 Answer

Lee Hodgson

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  • HP Master 4,810 Answers
  • Posted on Feb 04, 2013
Lee Hodgson
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Joined: Aug 28, 2008
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Hi Bob.

You will have to take the side panel off the computer and check that the power cable is connected to the DVD/RW, if it is and you have no LED indicators or the tray won't open it is a strong possibility that that the drive itself has failed and you will need to replace it with a new one. Optical drives are very cheap these days not costing much over 20 dollars or 10 pounds. DVD optical drives are plug and play so the operating system will already have the drivers preinstalled.






Regards.

5 Related Answers

Anonymous

  • 2961 Answers
  • Posted on Mar 17, 2007

SOURCE: PC not recognizing MTP Device (mp3 player)

Have you tried installing the drivers off your dad's cd for your player as they are probably the same, or downloading the driver from the manufacturer website. when the window pops up saying connect to the net, click no and use the other option to install the driver manually, then when it asks where to look for driver tick the cdrom or media device the d is in and point it in the cd's direction until it finds the driver. also, if you are able try a different usb port when re installing player.

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Anonymous

  • 226 Answers
  • Posted on Aug 30, 2008

SOURCE: HP Pavilion a220n cd-rw won't burn

Have you tried this firmware update from HP yet. This particular update from June 2004 indicates that it primarily addresses an audio performance issue, but rarely do any firmware updates also not address media recognition that would help the CD/DVD writer both read and write to specific blank media.
It is highly unlikely but not impossible that a virii infection would cause you inability to write to media, much more likey that the CDwriter is trying to give up the ghost. Before assuming to much tho, get some canned compressed air and blow into the cdwriter with tray open. This may more a simply issue of some foreign material sitting on the lens of the laser that allows you write to media. Be aware while this may be the latest firmware from HP on this particular CDwriter, that does not mean that there are not other later firmware updates from other souces. HP and all the OEM companies have a bad habit of taking their time about issuing updates and rarely if ever follow a product to completion of its update cycle. In other words remember this is a Sony product, not a HP product even tho it is in a HP computer.
If more information is needed come back to us and don't forget to rate us, as that is the only compensation we are getting for these long drawn out explanations and research on your product or problem.

Anonymous

  • 6 Answers
  • Posted on Dec 21, 2008

SOURCE: after system recovery to factory

Remove it from device manager by right clicking it and selecting uninstall, reboot and let windows auto detect it again, reload your drivers, visit the manufacturers website for the correct drivers.

Anonymous

  • 104 Answers
  • Posted on Aug 06, 2009

SOURCE: I HAVE HP PAVILION PC WITH A COMBO CD/DVD BURNER.

its becuse the write speed , choose the minimom speed 2x or 4x for write .u can change the speed at nero options

Anonymous

  • 57 Answers
  • Posted on Aug 09, 2009

SOURCE: I am having a problem with my hp cd/dvd burner

What version of Windows Media Player are you currently using? If it is not up-to-date, try updating Windows and Windows Media Player. Then attempt to create the CD.

If that doesn't work, try updating the driver for your CD-ROM drive. Navigate to HP's Support Site, type in your machine model and search fot the CD drivers there. Update the necessary drivers and attempt to create the CD once more.

I hope I was able to help. Good luck!

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