I just bought a mp3 player from sansa off the shelf ,and a computer (from a friend) . my computer won't reconize the mp3 player. the mp3 did not come with a installation cd. what action should i try now?
Hi, just had the same problem after restoring my system.
You must disconnect and update your Windows Media Player to Number 11. My reinstall left me at WMP 9 and it wouldn't recognise my Clip. Go to the Windows website, follow the download instructions, and you should be fine. When you plug in the Sansa Clip or MP3, it should recognise it right away. Hope this helps!
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I have the same problem. I have WMP11 installed, and hardware manager sees my clip but is not able to install it. The wizard comes up with a Code 1 error - whatever that is?
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