Sounds like a blocked paper path, paperclips , staples , bits of paper etc can drop into the sheet feeder entry and get stuck in the paper rollers.Look and see if you can see anything in there, if not try feeding a piece of thin card back through the printer from the front (ie in reverse of the normal paper travel) be careful and you may be lucky and drive out the obstruction, if not you will need to strip it down to investigate further
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You need to make sure that the leading edge of the paper is straight.If the leading edge is crooked or angled it will often cause a load issue. Also make sure that the roll is mounted properly on the spindle.h
could it be a paper clip fell into the paper feed slot? see if you can shine some light into the slot and use a dentist's angled mirror to examine. sound like debris may be the culprit. disassemble it to the extent that you have ability to. LEARN THAT WAY!
Check feed roller for contamination, fan the paper to seperate sheets and then make sure that you are using paper of the following standard: Paper TypeThicknessWeight
Single sheets (plain paper)
0.003 to 0.004 inch (0.08 to 0.11 mm)
17 to 24 lb (64 to 90 g/m²)
Make sure you are using paper supports and feed guides.
Assume every time this happens something microscopic fell into that tiny pinch of an area. I have found everything from a Tostito crumb to a chip of drywall blocking my paper feed. Flip your machine over and shake it around til the little bugger falls out.
Try cleaning the paper feed rollers with a cloth dampened with alcohol. Also check for a piece of paper that may be stuck at the place where the paper goes crooked.
there maybe some obstruction on the paper path, inspect visually any sign of abnormality in this area, replacing the ink would not cause this.
it is touching something thats why t is crooked, either small piece of paper, dirt, caked ink, or hardened ink on the roller, feeding unit may have some plate mis adjusted, misaligned feeeding tray as well. try this
It sounds like a guide,bad roller or a seperation pad. This is not a problem you can fix. It needs to be serviced. If it's not to old it still maybe under warranty.
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