Blu-Ray disc does not play.

As newer bluray movies come out they are constantly tweeking the format. More then likely you need to update your bluray players firmware or software. There should be an option under the menu for the bluray player to update the unit of course this will require that you have it hooked into the internet via ethernet cable or wifi network.

You have a Laser Pickup Assembly problem, The blue ray disc require higher precision and velocity to show the higher resolution that is demanded when it plays. One possible solution, and it is a long shot, clean the laser pickup lens with a Q-Tip and rubbing alcohol failing that, only choice replace the assembly or buy another machine.

You can follow below steps to play DVDs on PS3.
Step 1: Insert Blu-ray disc into PS3's Blu-ray drive. Playing Blu-ray disc movie works exactly the same way as entering a game, except you need to head into the Video Tab in your PS3's home menu, rather than the Game Tab. Highlight the Blu-Ray and press X to start it immediately.
Step 2: Now the Blu-ray disc will load like a traditional DVD. Use your controller to access the menu, and use the D-Pad to select your option and press X to enter. When the media is playing, you can press triangle to open a mini-menu that will give you access to options such as subtitles, audio channels and volume. You can also access the main menu, using the arrow keys to navigate. Press triangle again to close this menu.

However, if you can't do it successfully, try to convert DVD to regular video and transfer to PS3.
Step 1: Download and install Leawo Blu-ray to PS3 Converter, and then launch it.

Step 2: Get source Blu-ray movies ready. Insert Blu-ray disc to the Blu-ray drive, or get source Blu-ray folders ready for loading and converting.
Step 3: Load Blu-ray sources
Click "Add Blu-ray/DVD" button on the program interface. This Blu-ray to PS3 converter would then guide you to browse source Blu-ray movies for loading.
Note: After loading source Blu-ray movies, you could select subtitles and audio tracks, play source Blu-ray movies, edit Blu-ray movies, snap screenshots, etc.
Step 4: Do output settings

Next to the "Add Blu-ray/DVD" button, click the dropdown box and select "Change". You will then arrive at the Profile setting panel to select output format from "Format" group or "Device" group. Select "MP4? from "Format" or directly choose "PS3? from "Device > Sony".

Optional settings: After you've set the output format, click the same dorp-down box and click "Edit" option and then you could adjust video and audio parameters of selected profile, including: video codec, audio codec, bit rate, aspect ratio, frame rate, channel, etc.
Step 5: Start converting Blu-ray to PS3

Back to the main program interface, click the green "Convert" button. You could then set an output directory on the right popup sidebar. After setting output dirctory, click the below convert button to let this Blu-ray to PS3 Ripper instantly start converting Blu-ray to PS3 videos.
Note: Internet connection is required during the whole conversion.
After you convert Blu-ray to PS3 friendlier videos, you can transfer the videos to PS3 and then start to play Blu-ray on PS3 in a indirect way. For details, you can read the extension part.
For more details, check: Direct and Indirect Ways to Play Blu-Ray on PS3

You need to force the player to the the Top Menu of the disc.
The way to do this is: load disc, wait until it says "Reading Completed" (about 1 minute).

Wait for the PLAY icon ">" to show in the upper right corner (this may take up to 30-40 secs).

Once you see the ">" Hit the STOP button on the remote to get to the player's splash screen.

From the Sharp splash screen Hit the "Top Menu/Title List" button on the remote and wait for the circulating dots and then the disc menu appears.
Play the movie from the menu and you should be good to go.

~JC

No memory issue check on Sony's Website for Firmware update for your specific model and doenload and update your player

having the same problem with the Incredible Hulk and Hancock will not play. However, we did not get the message to upgrade our system.

Hello Thank you for choosing FixYa.com for your answers my name is David.
If it takes it a while to read sounds like one of 2 things or a combonation.
your reading lense that reads your discs may me dirty or you may have dusty
or damaged disk. most likely your machine is dirty I would go to your local store
and ask them for advice on the best type cleaning disc for the blu ray player
walmart has decent prices for that sort of thing good luck and thank you again for choosing FixYa.com

The latest upgrade is ver 1.9. It is a downloadable ISO in zip file format. Samsung recommends Nero to burn this. Burn this to a CD-R not a DVD. I also suggest burning at a slow speed... IE 10x and trying high quality media IE .... Verbatim. 90% of the problems are related to poor quality media or too high a burn speed. This disk has to be highly accurate for it to work correctly. I've updated over 40 of these particular players.

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