Tech support clued the DVD Player to the base, which the DVD will not open, and can not be removed
Http://www.youtube.com/watch?v=ChrYyWjaEMY Toshiba Satellite C650 L675 DVD Replacement Guide Installation -- L670 C655. Install Fix Replace CD DVD/RW Optical Drive Burner. This guide is useful for these laptop models: TS-L633 - 142, V000210060, C655D, C650D, L675D, L670D
SOURCE: Replacing DVD Drive for Toshiba A120
u probably would find one to buy online or order from toshiba
very easy to replace, there is a screw at the under of the pc around the end of the dvd drive (sometimes covered with a sticky or pad)
unscrew it and use a sckrew driver to push the cd drive out
SOURCE: how to replace dvd rom drive.NO release button on base!
Firstly there is a screw on the underside of the laptop that needs to be removed.I ts is located on the edge of the drive.
Next the keyboard needs to be removed. To do this, remove the strip at the top of the laptop containing the power butto by inserting a small flat blade screwdriver at under it and prising it up.
After removal, undo the three screws holding the keyboard and flip the keyboard over.
Undo the screw that holds the keyboards strap securing plate and then slide the drive out.
Be warned though that not all drives work in these laptops. It has to be the exact type for the machine as most do not work.
Assembly is the reversal of the above.
Hope this helps.
SOURCE: Toshiba Satellite U305-S2808 DVD replacement?
Optical drive removal varies among notebooks. Some have quick-release gadgets, which may be on the bottom of the notebook or in the memory compartment. Some have screws that need to be removed from the notebook bottom. On my Satellite Pro 6000, it's on the bottom, aligned with the drive, but halfway to the other side of the case. If this is the case, pop it out. Get the model number off of the drive; you may have to replace it with the same one. While most optical drive chassis are standard, the drawer fronts are different, and not necessarily exchangeable.
SOURCE: toshiba satellite notebook dvd/cd player
First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .
Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.
Check
the DVD that you are trying to use to and ensure that it is free of
dirt and scratches and the proper format compatible with your drive.
Now uninstall any drivers that may be on your computer from previous CD/DVD drives.
Now download the latest driver updates for your CD/DVD drive model from Toshiba website & install it.
Also check on Toshiba website that your machine has the minimum requirements to operate the drive.
Now restart your computer & check your DVD drive.
I hope issue has been resolved.
If the same problem is still occurring, get the reliable technical assistance at http://www.vtechsquad.com/toshiba-support/ for troubleshoot all kind of Toshiba laptop and desktop problems.
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