USB Device not Recognized

The computer is not recognizing the device because the appropriate software or driver is not installed on the device.

Most of the time when you connect a smartphone into a compatible laptop the device drivers or software automatically install, so the laptop may recognize the smartphone.

Here are some possibilities as to why the device is not recognized.

1) The USB port is bad.
2) The USB port is not activated
3) One of the devices does not support the other

Here are a few possible troubleshooting solutions:

1) Go to the smartphone manufactures website and download and install the updated device driver and software then plug in the device to see if it is recognized.
2) (if Windows OS) Go to the Device Manager to see if the device is showing up when it's plugged in. If you see the device in device manager right click the device and choose to update the driver.
3) (if Windows OS) Additionally, in device manager you can check your device's USB ports to see if there is an issue with the ports that may be resulting in the smartphone not being recognized. You can choose to re-enable the USB ports or update the software for the USB ports.

Hopes that helps resolve your issues.

Open Device Manager Windows Help

I’m happy to help further over the phone at https://www.6ya.com/expert/james_d4449ffdf318a2c3

Please follow the below steps to fix your problem

1
Connect your flash drive to your computer using an available USB port. If your flash drive is not recognized, you'll usually receive an error that says "USB Device Not Recognized."

2
Click "Start" > "Control Panel" and open the system configuration by double-clicking the "System" icon.

3
Navigate to the "Hardware" tab and click the "Device Manager" button to open the Device Manager.

4
Click the "+" next to "Disk Drives" and locate your USB flash drive. A question mark icon should be shown to the left of the label. Right-click the device name and select "Uninstall."

5
Open the "Action" menu at the top of the Device Manager and select "Scan for hardware changes." This will scan your PC for any new devices. Because you uninstalled the flash drive, it will be detected as a new device and the drivers will be reinstalled.

6
Click "Start" > "My Computer" and look for your flash drive. If this process was successful, your flash drive should now show up under My Computer as a storage disk.

Hope the above information will be helpful to you.
Thanks.

go to :start->my computer->right click manage->select device manager->double click universal serial bus controllers->right click on all 6 of them and select update driver.

try it to a known good USB port. if still unsuccessful connect it to another PC that has a known good USB port. if still unable to work. you might have a bad USB stick..

Hope it helps!

try to the laptop firewire port, if works. I didnt find any support for youfirelite drive

Dear its ur pc usb port problem. so don't worry about ur pen drive. if u change ur usb port then it become ok to ur pc. thanks

This solution worked for me when I got the USB device not recognized message:
http://www.infobarrel.com/USB_Port_Repair
It can be quite frustrating. I've heard that older computers are more likely to have the USB device not recognized message.

i keen to to find that wich type of device you want to connect to the usb port. i think its a usb hard drive. if other please check this first.