I don't have answer for defective timer. Buy another timer if everything below checks out:
59018 7-day timer has limited 1 year warranty, and appears to be made by Tork
Timer is for 120Volt single-pole only.
Rated for 1000 watt tungsten, 8A ballast, 1/4 HP
Push reset button with toothpick > not necessary to press-and-hold other button to accomplish reset.
After reset, 12:00 am Monday should display.
Programs are deleted. Reprogram timer.
To check, change and delete specific programming, press PROG key until selected program displays, and then set new programming >>> or press-and-hold MODE button and press PROG button again to delete selected program.
Timer has non-replaceable 30-day carryover battery and does not lose programming after power outage, and will retain programs until battery is depleted.
Review wiring:
Hot to timer black.
Neutral to timer white.
Load to timer red.
Ground to timer green.
Lights will blink if timer red and timer white are connected to load together.
Timer will not function if timer black and red wires are reversed. Display will not show.
http://waterheatertimer.org/Woods-timers-and-manuals.html#59028
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