HP 1020 printing problems

Describe u r problem clearly..? Printer not print from u r Computer or only in MS-excel ?

Try Using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).

in excel sheet please change the page size to A3 and try to print ..... if you are using office 2007 go to page layout then go to size icon there change the page size to A3 and check .......... if you are facing the same problem please post your comment ............. while you giving print please select the document which one you want to print ..........

Does this happen when you print a test page ?


What programs does this happen from?

Microsoft office... ect.. Try printing from a different program, and let us know if the extra page of details prints or if it is just one program

Hello, I think its a settings somewhere. Does it come from every program when you print? try to print from different programs.

you shuld disable the " print the event log " in your driver in control panel

Friend,

There's apparently a problem bwtween your Office suite and the spooler. Usually uninstalling/reinstalling the Office suite will fix the problem. (please do a backup of all your Office documents before proceeding!)

When reinstalling, please make sure that any antivirus program is shut down or deactivated during install, in some cases for example Norton Antivirus will block files that need to be updated, causing problems. You SHOULD use some form of virus protection when using your computer, don't get me wrong! :)

//Al

Hi Prebhakar,

Please click on the web link given below and perform the steps as provided in the web page to fix the issue.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00763382&cc=us&lc=en&dlc=en&product=439320

This should fix the issue.

Have a great day!

First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent