Panasonic kx-a143exb base registration

The KX-TGA401C handset works with the KX-TG401x, KX-TG403X and KX-TG651x phone systems among others. If you have the appropriate base, see the suggestions below.

Does your handset read Ringer Off? Try setting the ringer volume. With the phone system in standby (no calls in or out for any handset), press Menu. Navigate using the Up/Down arrows to Initial Settings. Press Menu/OK. Navigate to Ringer Settings and press OK. Press OK again to enter the Ringer Volume sub-menu. Use the Up/Down arrows to set the ringer volume and press OK to save. Press Off to exit the menu system.

The other possibility is that the handset is not registered to the base. Note: only 6 handsets can be registered to the base. If you previously registered 6 handsets, you need to deregister some of them.
To register the handset, hold the handset near the base since you will need to press buttons on both. Press Menu on the handset and navigate to and enter Initial Settings. Navigate to Registration and press OK. Navigate to HS Registration and press OK. On the base, press and hold the Locator button for 5 seconds and the registration tone sounds. Press OK on the handset you are trying to register. If all the registered handsets start ringing, you triggered the Locate handset function. Press the Locator button again. Then do the press and hold step again. Only press OK on the handset when you hear the registration tone.

You can find the manual for the KX-TG4011 here: https://shop.panasonic.com/support-only/KX-TG4011N.html . The direct link to the manual is https://ftp.panasonic.com/telephone/om/kx-tg4011_mul_om.pdf . See page 21 for the directions to set the ringer volume.

I hope this helps.

Cindy Wells
(You can't register a handset to an incompatible base. The communication protocols don't work.)

The KX-TGA401 is a handset for specific Panasonic cordless telephone systems. Connecting the handset requires registering (pairing) it with the base and if the base can support another handset. First make sure that the base is plugged into an active phone line (land line) and that the power adapter is plugged in and working properly. Charge the handset before attempting the registration process.

Then make sure that the phone system is in standby (no calls). Press and hold the Locator button on the base for about 5 seconds (wait until the tone sounds). If all of the handsets that are already registered ring, press and release the Locator button and then press and hold it again. Once you hear the registration tone (some models), place the new handset in the charger on the base. Wait for the long beep and the registered symbol to appear.

If the not registered symbol appears, try registering by using the handset menu. Press Menu # 1 3 0 (the key below 9 and individual number keys) on the handset. Press and hold the locator button until you hear the registration tone as above. Then press Select and Save on the handset within 90 seconds of hearing the registration tone. Wait for the handset and base to complete the registration process. You'll hear a long beep.

The first registration method is given in the manual for the handset, http://help.panasonic.ca/viewing/ALL/KX-TGA401/OI/TGA401_PNQX2390ZA/TGA401_PNQX2390ZA.pdf. The second is from the page 31 of the manual for the KX-TG653x (KX-TG6531 base) system, ftp://ftp.panasonic.com/telephone/om/kx-tg6511_mul_om.pdf . The KX-TGA401 handset works with other bases as well. You may want to check the manual for your phone system in case there are differences. Other compatible phone systems are the KX-TG401x, KX-TG403x, and KX-TG651x.

I hope this helps.

Cindy Wells
(I make sure that the land line is active by checking for dial tone with an old corded phone.)

This solution is for the KX-TG2356 cordless phone
The problem you are having is not that the handset is de-registering but your handset is losing the link to the main base.You said you went through 6 handsets then, the only remaining thing that could cause your problem is: A bad handset battery. This would give you all types of connection problems and the Main base.
I will begin with replacing the battery. If that does not solve your problem then the problem would be the main base

The instructions worked after the additional KX-TGA402N handset was fully charged and I kept pressing the menu/ok button of the additional handset to advance from initial settings to the handset registration mode.


How do register an optional accessory handset to my existing main base...

I had this problem, and I fixed it by re-registering the phone to the base. Here are the directions for how to do that from the manual:


----->

Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base
unit, re-register the handset.
1 Handset:
{MENU}
2 {V}/{^}: "Initial setting"
{OK}
3 {V}/{^}: "Registration"
{OK}
4 {V}/{^}: "HS registration"
{OK}
5 Base unit:
- KX-TG4011 series:
Press and hold {LOCATOR} for
about 5 seconds. (No registration
tone)
- KX-TG4021/KX-TG4071 series:
Press and hold {LOCATOR} for

about 5 seconds until the
registration tone sounds.
If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
The next step must be completed
within 90 seconds.
6 Handset:
Press {OK}, then wait until a long
beep sounds.
Note:
While registering, "Base in
registering mode" is displayed on
all registered handsets.
When you purchase an additional
handset, refer to the additional
handset's installation manual for
registration.
<-----

See http://service.us.panasonic.com/OPERMANPDF/KXTG4011-MUL.PDF (page 22)

One of the functions of your handset is REGISTRATION or RE-REGISTRATION. It involves stepping to that command, pressing enter, then pressing the handset locator button on the base and the two units can link up.

Carl

Sounds like a defective handset or base unit. Unplug the base unit from power and the telephone jack. Leave unplugged for 1 minute, this sometimes helps the phone to reset from a problem. Unplug the battery from the handset and plug back in after a minute also to help reset. Place your handset in the base unit for about 1 minute to allow the handset to link up with the base unit. If this doesn't work you may have a defective phone. Contact Panasonic support for further information if this does not work.

Press MENU, scroll down to INITIAL SETTINGS (press select), scroll down to REGISTRATION (press select), then select HS REGISTRATION, and follow the instructions on the handset screen. This is for the KX-TG6071B, but is similar for most Panasonic Cordless phones. That will link the handset to the base, and YOU MUST DO IT WITH EACH HANDSET.

STEP1:
On the handset you want to discard go to "SETTINGS HS" -> "REGISTRATION" -> "CANCEL BS"
This will discard the registration of the handset to any base.

STEP2:
Using the handset you want to register go to "SETTINGS HS" -> "REGISTRATION" -> "REGISTER HS"and select the base you want (i.e. BASE 1, BASE 2, ..., BASE n).

NOTE:If you do not get access to the BASE you are looking for (STEP 2) then you have to cancel the registration of the new handset to any base. Therefore, follow STEP1 for this handset as well and then follow STEP 2.

After you finish all the above, hold down the "PAGE" button for about 5 secs.

You are now done!!!

Good luck
Simos

press function button on handset, scroll to initial setting, select by pressing right arrow, scroll to registration, select, select hs registration, follow directions on handset display, pressing mute on "new" base station, and ok on handset(plugged in). If you like, you can unregister with the "old" base unit first.