Power edge 2500 backplane sensor failure - Dell PowerEdge 2500 Server

Obtaining the Chassis Serial Number · On a standalone switch:
Log in to the switch through Telnet or the console interface, and then run the display elabel backplane command in the user view to view electronic label information. In the command output, the BarCode field indicates the chassis serial number.
<Quidway> display elabel backplane
Info: It is executing, please wait...
[BackPlane_1]
/$[ArchivesInfo Version]
/$ArchivesInfoVersion=3.0

[Board Properties]
BoardType=EH02BAKKBarCode=2102113089P0BB000881
Item=02113089
...............
· In a CSS:
Log in to the master switch through Telnet or the console interface, and then run the display elabel backplane chassischassis-id command (chassis-id specifies the CSS ID of a member chassis) in the user view to view electronic label information. In the command output, the BarCode field indicates the serial number of the specified chassis.
<Quidway> display elabel backplane chassis ?
INTEGER<1-2> Chassis ID

<Quidway> display elabel backplane chassis 2
Info: It is executing, please wait...
[BackPlane_2]
/$[ArchivesInfo Version]
/$ArchivesInfoVersion=3.0

[Board Properties]
BoardType=EH02BAKKBarCode=2102113089P0BB000881
Item=02113549
...............

NOTE:
The command syntax may differ in different software versions. You can enter a question mark (?) to obtain help information about the command and set the chassis ID according to the help information.
Obtaining the Serial Number of a Card Log in to the master switch through Telnet or the console interface, and then run the display elabel command in the user view and specify a slot ID according to help information to view the electronic label of a card. In the command output, the BarCode field indicates the serial number of the card.
<Quidway> display elabel ?
<1-1> The present chassis
backplane Backplane
brief Display information briefly
<Quidway> display elabel 1/?
<4,6-8> <CMU1>
<FAN1-FAN2> <PWR1-PWR2>
<Quidway> display elabel 1/6 brief
Info: It is executing, please wait...


[Slot_6]
/$[Board Integration Version]
/$BoardIntegrationVersion=3.0


[Main_Board]
/$[ArchivesInfo Version]
/$ArchivesInfoVersion=3.0


[Board Properties]
BoardType=ET1D2S08SX1EBarCode=020LVF6TBB000043
Item=03020LVF
...............
NOTE:
The command syntax may differ in different software versions. You can enter a question mark (?) to obtain help information about the command and set the slot ID according to the help information.
Obtaining the Serial Number of a Power Module Log in to the master switch through Telnet or the console interface, and then run the display elabel command in the user view and specify a slot ID according to help information to view the electronic label of a power module. In the command output, the SN field indicates the serial number of the power module.
<Quidway> display elabel ?
<1-1> The present chassis
backplane Backplane
brief Display information briefly
<Quidway> display elabel 1/?
<5,8,13,16> <CMU1>
<FAN1-FAN5> <PWR1-PWR4>
<Quidway> display elabel 1/PWR1
Info: It is executing, please wait...

[Slot_21]
/$[Board Integration Version]
/$BoardIntegrationVersion=3.0


[Main_Board]
DATE=13_02_08 SN=A664A0212080086V0.9A
NOTE:
The command syntax may differ in different software versions. You can enter a question mark (?) to obtain help information about the command and set the slot ID according to the help information.
Obtaining the Serial Number of a Fan Module Log in to the master switch through Telnet or the console interface, and then run the display elabel command in the user view and specify a slot ID according to help information to view the electronic label of a fan module. In the command output, the BarCode field indicates the serial number of the fan module.
<Quidway> display elabel ?
<1-1> The present chassis
backplane Backplane
brief Display information briefly
<Quidway> display elabel 1/?
<5,8,13,16> <CMU1>
<FAN1-FAN5> <PWR1-PWR4>
<Quidway> display elabel 1/FAN2
Info: It is executing, please wait...

[Slot_18]
/$[Board Integration Version]
/$BoardIntegrationVersion=3.0


[Main_Board]
/$[ArchivesInfo Version]
/$ArchivesInfoVersion=3.0


[Board Properties]
BoardType=LE02FCMC BarCode=2103010JTF0123456789
Item=02120995
...............
NOTE:
The command syntax may differ in different software versions. You can enter a question mark (?) to obtain help information about the command and set the slot ID according to the help information.

You need to make sure that all drivers are properly installed. This usually means that the chipset for your computer has not yet been installed. Please go to support.dell.com for all the drivers for your computer.

Have changed out the Jam detection sensor? That is the black paper guide with a wheel in the center of the assy?

If you have any questions please contact me we offer free technical support and carry all parts for Printek units New and Refurbished.

Thanks

Rory Cardenas
Midrange Repair and Parts
Alsip IL 60803
3821 W. 127th Place
708-597-4222 x24
[email protected]
AOL IM: RORYMPR

A common cause is a defect in the backplane lamp, the backplane power supply, or the main power supply. A tech would have to troubleshoot the unit to determine where the failure is. You may not find it cost effective to service it.

Jerry G.

The most common failures:
It may be the power inverter board, and or the backplane lamps, or the screen, or the screen driver board.

The unit will have to go back for factory service. They will use board substitution to service it. Once the defective board(s) are determined, they will leave the new board(s) in the unit.

Jerry G.

The backplane lamps, and or the backplane power supply is probably starting to fail. This is common in LCD sets.

In some models, the backplane parts are replaceable. In other's the complete display has to be changed.

Call the factory service rep in your area to arrange to send them the set for an estimate to service it.

Jerry G.

A common problems is the backplane lamps and or the backplane power supply. Sometimes the main supply or one of the processor boards can have a fault condition where there is no picture.

You can verify if only the backplane lamps are not working by shining a flashlight in to the screen at an off angle, and look carefully to see if there is any image on the plane of the screen.

Jerry G.

The video drive board may have failed, or the output section of the power supply that drives the video drive board may have failed.

It is also possible and is common on LCD sets, that the backplane lamp supply, and or the backplane lamps have failed.

Turn on the LCD TV set, and shine a flashlight in to the screen at an offset angle. If you can see a bit of the image, you know that everything is working, and it is a backplane illumination problem.

Jerry G.

The display driver board may be at fault, or the screen backplane electronics may have a failure. The service tech will try the boards as suspected to service this type of fault.

If the backplane of the display is defective the service cost will not be acceptable.


Jerry G.

The following pertains to most LCD sets:
This could be a partial power supply failure, a drive board failure, or more commonly the backplane lamps and or their ballast supply have failed.

If you contact DELL, they will tell you about how to get your set serviced.

Jerry G.