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Looks like someone turned the Child Lock feature on - this is a safety feature...For most models, here are the steps to turn on and off the child lock feature:
To lock or unlock the control (varies by model):
Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day.
A small "L" may appear in the corner of the display as a reminder that the control panel is locked.
If anyone tries to use the microwave, the display will show "LOCK".
Press and hold the 5 and 7 pads simultaneously for 3 seconds.
Press the Mute pad for 3 seconds.
Hope that works for you...If not, please call GR Customer Support at 1-800-432-2737
" 1. CHILD LOCK
The Child Lock prevents unwanted oven operation
such as by small children. The oven can be set so
that the control panel is deactivated or locked. To
set, touch Custom Help, the number 1 and Start/
Touch On. Should a pad be touched, LOCK .
.. ON will appear in the display.
To cancel, touch Custom Help and Stop/Clear. "
The operation manual is available for free download from Samsung at this site:
http://downloadcenter.samsung.com/content/UM/200305/20030529145700437_MW5592.pdf
The answer to how to lock and unlock is on page 15 of the manual. It's instructions are:
1. Press the '0' button, the display will show:
"PRESS 1- DEMO 2-CHILD LOCK"
2. Press the "2" button, the display will show:
"PRESS START"
3. Press the start button and the display will show "LOCK" then returns to the time of day.
At this point the microwave can't be used. To unlock, just repeat steps 1-3.
Hope this helps
It sounds like you've activated the child-lock - this would disable all of the digital buttons.
To switch the child-lock OFF, simply press and hold the START button for about 4-5 seconds until "LOCKED" disappears from the display.
To switch the child-lock ON, press "STOP/CLEAR" button once, then press and hold the START button for about 4-5 seconds until "LOCKED" illiminates on the display.
If the buttons aren't working and "LOCKED" is not displayed, then you may have a defective touch control pad.
Hope this helps - please let me know if you need further assistance.
Microwave - Explanation of the Child Lock Out Feature
Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day. A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.
To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.) Microwave - Explanation of the Child Lock Out Feature
Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day. A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.
To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)
That info is from GE
Hope that does the trick.
Regards, Farmerbear at FixYa.com
Microwave - Explanation of the Child Lock Out Feature
Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day. A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.
To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.) Microwave - Explanation of the Child Lock Out Feature
Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day. A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.
To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)
The
first thing I would suggest is a hard
reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
If that doesn't work,
leave it unplugged for about 5 minutes. Then let us know if the hard
reset does not fix it.
The owner's manual is online here and it covers the child lock:
To set the child lock. Touch and hold ENTER/START pad more than 3 seconds. CHILD LOCK ON will appear in the display window with two beeps.
To cancel the child lock. Touch and hold ENTER/START pad more than 3 seconds. LOCKED will disappear and you hear two beeps. We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
The Child Lock shuts down the control panel pads to prevent unintended use of the microwave oven. When the control is locked, only the Vent Fan and Light pads will function. To Lock/Unlock Control: The microwave oven and Timer must be off. Touch and hold START for 5 seconds until 2 tones sound and a lock icon appears on the display. Repeat to unlock and remove the lock icon from display.
This is an safety features that prevents unwanted oven operation by children.
To set child lock... Touch and hold STOP/CLEAR or 0,START until LOCKED appears in the display and two beeps are heard. If the time of day was already set, the time of day will return to the display windows. After you touch another.
If the CHILD LOCK was already set and you touched another cooking pad, the word LOCKED shows in the display. Then you can cancel the CHILD LOCK according the below procedure... Touch and hold STOP/CLEAR or 0,START pad until LOCKED disappears in the display.
Aftes the CHILD LOCK is turned off, the time of day will return to the display window. The oven will operate normally.
Not sure of the TT series models but for the NN series models the procedure is as follows:-
If "Child" is displayed in the display window, then the child safety lock is on.
To remove the child safey lock, press the "Stop/Reset" button 3 times in fairly short succession (less than 3 seconds). The time of day or just the Colon sign (:) is then displayed
If you later want to apply the Child safety lock, then, when the time of day (or colon sign) is displayed, press "Start" 3 times (again in short succession).
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