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Anonymous Posted on Jan 20, 2013

Error C3100 When I open the printer it says call service and the error c3100

  • shane ambrose
    shane ambrose Nov 15, 2019

    Try to reset the printer scanner if there is no light to the scanner lamp the check any lid sensors and or cables otherwise it would be a new scanner as to service a lamp on a scanner would cost more than a scanner

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shane ambrose

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  • Posted on Nov 15, 2019
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Rest the position of the scanners lamp

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Sir my new parched FS-1020 kyocera printer error c 3100 issue & scanning lamp not on

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  • Posted on Jan 24, 2013
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This code means machine's scanner home possition error. Try to check scanner home possition sensor if fixed in its possition. if not try to check scanner lamp unit movement .

4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 09, 2010

SOURCE: i also need a service

call service c3100

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sodeep

Sudeep Chatterjee

  • 3267 Answers
  • Posted on Dec 22, 2010

SOURCE: installing a new kyocera TASKalfa 250ci and i got

C3100 Scanner carriage problem

• The home position is not correct when the power is turned on or copying the document placed on the contact glass.
Poor contact of the connector terminals.
Defective scanner home position switch.
Defective engine PCB.
Defective scanner motor.
This copier may need a service adjustment. The problem could be something as simple as a switch not being in home position. Please troubleshoot accordingly. Unplug device when troubleshooting.You should also troubleshoot it by looking to see if anything is blocking or stuck causing the carriage to not go into position.

Anonymous

  • 1 Answer
  • Posted on Jul 13, 2010

SOURCE: i am geting an error code of c3100 call for

Your scanner cable broken or twisted inside. You need to call local representative for further action.

MSM

  • 165 Answers
  • Posted on Nov 13, 2010

SOURCE: I am geting an error code of c3100 call for

C3100 Scanner carriage problem
The home position is not correct when
the power is turned on or at the start of
copying using the table.
Poor contact in the
connector terminals.
Check the connection of connector YC4 on
the scanner PWB and the connector on the
scanner home position switch, and the continuity
across the connector terminals. Repair
or replace if necessary.
Defective scanner
PWB.
Replace the scanner PWB and check for
correct operation.
Defective scanner
home position
switch.
Replace the scanner home position switch.
Defective scanner
motor.
Replace the scanner motor.
The mirror frame,
exposure lamp, or
scanner wire is
defective.
Check if the mirror flames and exposure
lamp are on the rail. And check the scanner
wire winds correctly.

took this from a diffirent kyocera copier but it will be the same scanner related code

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