What does the "code" 5E mean on the Audiostrider 990 Pro

Question edited for clarity and correct name of maker.
Question moved from Tablets to maker category.

Contact Nordic Track with a view to returning it under warranty, or out of warranty repair.

https://www.google.com/search?q=Nordic+Track

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ODD AS IT MIGHT BE WE LEARN TO TAKE PICTURES BEFORE REMOVING THINGS .

Phone them up tomorrow
https://www.sportsmith.net/images/product_support/NordicTrack/307073%20-%20NORDICTRACK%20R400%20AUDIO%20RIDER%20BIKE/30707.3-266278(CEN).pdf

https://www.google.com/search?q=r400+does+not+change+resistance

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I do not know anything about your machine. But from a general mechanical standpoint. It sounds as if the belt is not routed properly, or is the wrong size. You can also inspect where the belt rides for debris from the old belt. Something could be stuck somewhere. Hope this helps. Good Luck!

There may be a problem with the resistance motor or the flywheel.

Chad Gilbert--
I'm having the same problem with my Audiostrider 800. Fan works, screen and soft buttons do nothing.
I dont mean to sound dumb, but where are these motor brushes? Are they attached to the resistance motor or somewhere else? What exactly am I looking for?
Any help would be greatly appreciated!!

You'll need an entire new console for that. They are very expensive but can be found at iconservice.com

Have you ever found the answer to this problem?

If console lights up but doesnt respond when buttons are pressed, you more than likely have a console problem. Key pad issue would be my best guess.