I just opened a brand new JBL Radial out of the box and set it up with my iPod Touch (2g). The remote worked fine on the first try. The next day the remote didn't work at all. The iPod works fine in the machine, I took the battery in to have it checked out and all is fine with the battery. Could I have inadvertently touched a button,a dial or a control on either the Radial or my iPod touch to make the remote disengage?
Unfortunately, this is a fairly common problem with many small consumer electronics. The way that the devices are manufactured, there is an IR receiver that is soldered onto the PCB inside the unit. Sometimes this circuitry fails. There aren't any options on the Radial that would turn the option the remote off. Your best bet is that if the unit is still within the return period of the store you purchased it at, to return if. If it is outside of the return policy, I would give JBL consumer line a call to get the unit serviced, or get a replacement. Good Luck!
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