Compass 'tilt in space' chair does not tilt
The TRO is a new tilt-system offered by Golden so I am not familiar with any glitches it may have, but I would first check to make sure that the connections from the toggle leading back to the tilt-box in back are all well-connected. Unplug, and replug all connections as far back as the power supply for the tilt system, which goes back into the base of the chair to the controller. It's important to completely unplug and replug and not check them visually, as a loose connection cannot always be confirmed by sight alone. Also, check the fuse to the tilt feature. I am not sure if this one has a separate circuit breaker for the tilt option, but if it does, check that as well. The toggle protrudes out from the front and is subject to impact damage. A lot of folks try to get 26 inch wide chairs through 25 inch wide doorways, as I am sure you've found out. If you've rammed the toggle into a door frame, table or other fixed object, it may be the switch. Checking its operation with a voltohmeter is the likely approach to insure that the toggle is not damaged and is doing its on/off duties. The fact that you aren't getting a power available light seems to make the toggle not the culprit, but it's worth a shot.
Hope this helps. Good luck.
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