Have a Dell laptop...Windows XP....four years old. Tried to install mouse...won't work. Tried different USB ports..no success. Brand new batteries...pushed every "connect" button on bottom of mouse and on the USB device. Still no luck.
Thought this was suppose to be "plug-n-play"
Laptop has touchpad. Are you suppose to disable it for the new mouse to work? Appreciate all suggestions. Thank you
Mouse lights up....but, won't move on screen.
The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.
Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.
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Few-months-old Toshiba laptop PC with Windows XP Home came with a Dynex Model No. DX-PWLMSE wireless mouse.
For some odd reason, the mouse mysteriously freezes up and won't work for long periods of time......days orf weeks.
Then suddenly, agiain for no obvious reason, the mouse will become operational again.
Is there a fix for this..... other than buying a new mouse??
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