Need replacement steam wand sleeve

After weeks of trial and error, I have found the solution, to prime the Starbucks Sirena Saeco Espresso Machine (woohoo!!!!!!!!!! ). You do not need to disassemble this machine, it will not heat unless it is prim WARNING: machine must be STONE COLD before attempting this! 1. Get a large syringe (Without a needle of course, I used a 60ml one I bought at a pharmacy for $3.) 2. Fill the water tank full 3. Pull off chrome tip on the steam wand to expose the black plastic jet where steam comes out. 4. Place the tip of the syringe onto the tip of the black plastic steam jet on the machine. 5. Push the power button ON. 6. Turn the steam knob clockwise all the way until the pump starts. 7. Press the syringe onto the jet firmly to seal the connection, and simultaneously draw the plunger out. 8. Quickly, release the seal and eject the air in the syringe out (into open air not into the machine) 9. Repeat steps 7&8 until water draws into the syringe. 10. Go make yourself a cup of coffee and celebrate that you overcame the flaw in this machines design that renders most of them to the rubbish heap.

Sounds like the thermostat tripped, check the top of the boiler and reset.

Use a paperclip to make sure all the holes are clear.

Use a paperclip to clear holes in the end of steam wand.

This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

Hi
There should be 2 removable pieces between the cap and the main body. There should be a plastic compression sleeve, and a rubber sleeve. They should look similar except one is hard and the other is soft. The best way to clean the steam tip is to loosen the cap and pull the bottom of, leaving the other pieces on the wand.

This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

Just had this happen. Finally I let water run through the steam wand (thought it had to heat up first). Water ran through (until blue light stopped blinking) and now the other lights are blinking...we will see if it works now.

High pressure air using a blowgun?

I called them about the same problem, they can only sell the entire wand assembly, not the teeny washer that I lost. $35. If I knew what it looked like I wonder if I could find something at a hardware store.