HP Photosmart M415 Digital Camera Logo
Jean TROTTER Posted on Jul 01, 2007
Answered by a Fixya Expert

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Trouble transferring pictures from camera to computer

Have connected camera to computer with USB cable. Trying to transfer pictures using the software that came with the camera. Has worked for a year or two just fine. Now it won't transfer the pictures. Message says "initializing" 4%. After several minutes the camera shuts off and transfer never takes place. Camera is in live view for taking pictures. Have to keep turning it off and then back on as the view screen goes blank after about a minute.

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  • Posted on Jul 01, 2007
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Joined: Jun 19, 2007
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First, Try and install the HP software again. Uninstall the software first and reboot the pc. Then reinstall software. The memory chip maybe have currupt pictures, so format the chip using the camera. You manual should tell you how to do this. Second, Turn the camera on and let the battery run all the way down. This may take some time, maybe a day. Then charge it back up for a day. I hope this helps you out. Let me know.

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I have a Kodak EasyShare Z981 camera. It says my internal memory is full. What do I do?

You have to transfer the pictures and videos in the internal memory to your computer.For this you have to download and install Kodak software on your computer.

( Make sure the computer is connected to the Internet. When you connect the camera to the computer, the KODAK Software Downloader automatically runs. Follow the prompts to download and install KODAK Software.)

Please follow the steps below to connect your camera to your computer;
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2. Use the KODAK Camera USB Cable, U-8 to connect camera to computer. (Use only the cable included with this camera!)
3. Turn on the camera.
After the software is installed, follow the prompts to transfer pictures and videos to your computer.

* If the downloader does not run, find and launch it:
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Note: You can use the Memory card to save the pictures and videos taken on your camera.In this case you can also use a card reader to transfer your pictures/videos.This prevents the user from connecting the camera every time to transfer data.Eject the memory card and insert it into the card reader.

Please feel free to ask your doubts.Thanks for choosing Fixya.Your valuable feedback would be appreciated.

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Welcome to Fixya

Try the alternate way of transferring the pictures to your computer instead of using cable.

To download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer. Once the card is plugged in, it will appear to your computer as a removable drive. Just drag&drop pictures from the card to the computer's hard drive, the same way you copy any other files.


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If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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Try the alternate way of transferring the pictures to your computer instead of using cable.

To download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer. Once the card is plugged in, it will appear to your computer as a removable drive. Just drag&drop pictures from the card to the computer's hard drive, the same way you copy any other files.


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When I plug cable from camera to USB computer connection, nothing happens!

Not enough information. The transferring of files requires a sequence of functions to happen before the pictures will transfer to the computer. You will need the camera software installed on the computer. The camera sequence for transfer and each camera is different, some just need you to turn the camera on after connecting the USB cable while others require you press the "Playback" button to transfer files. Depending on the camera software installed on a computer they "normally" download to a file folder then the pictures can be opened in the software programing.
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1
Turn off the camera.
2 Plug the labeled end of the USB cable into the USB port on your computer.
3 Plug the other end of the USB cable into the USB port on the camera.
4 Turn on the camera.
Note: EasyShare software opens on your computer. The software prompts you through the transfer process.

If still having issue importing picture from the camera to the computer call Kodak support line at 1 800 235 6325 (23KODAK)
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2. Connect the Camera to the Computer using the supplied USB cable or any USB cable.

3. The Computer will recognize the Camera (make sure that the recording media containing the pictures (Memory Stick) is inserted in the Camera).

4. Click the Start button and then click the "My Computer" icon (for XP Operating System and for Vista or Windows 7 it will be "Computer" icon).

5. In the "My Computer" or "Computer" window, click the icon that represents the Camera.

6. Click the "DCIM" folder and drag it to the desktop screen of the Computer to transfer the images from the Camera to the Computer.

However, you may download the supplied Picture Motion Browser software for the Camera from this Link.

http://esupport.sony.com/US/perl/swu-download.pl?upd_id=4598&mdl=DSCW55


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No pictures

Have you checked the HP hep site?
Here is their suggestion
Introduction This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable. Transferring the images Follow the steps below to transfer images from the camera to a Windows XP computer. Step one: Connect the camera to the computer
  1. Turn off the camera.
  2. The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer. Figure 1: Connect the USB cable c00878070.gif
  3. Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
Step two: Transfer the images Choose one of the following methods to transfer the image files: Method one: Transfer images with the HP Photosmart software
  1. Make sure the HP Photosmart software is installed on the computer. If the software is loaded, then go to step 2. If the software is not loaded, click here to upgrade to the latest version of imaging and printing software (in English).
  2. If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.
  3. Turn on the camera. The HP Import Photos software starts on your computer. If you have set the software to automatically transfer the images in the camera, the images automatically transfer to the computer. Otherwise, in the Transfer images from Camera/Card screen, click Start Transfer . The images are transferred to the computer, and then if there are any still images that were previously selected for HP Instant Share destinations, those actions are started.
  4. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
Method two: Transfer images without the HP Photosmart software If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP. Follow the steps below to transfer images.
  1. Turn on the camera. Windows will automatically launch a program to transfer the images.
  2. When the images have finished transferring, disconnect the camera from the computer.
  3. If you encounter problems, check that the camera USB Configuration in the Setup Menu is set to Digital Camera .
    1. While in Live View , press the Live View/Playbackc00591915.gif button, and then press the Menu/OKc00280209.gif button.
    2. Scroll to the Setup Menuc00595863.gif using the left/right arrow c00280208.gif buttons.
    3. Use the up/down arrow c00280207.gif buttons to scroll through the Setup Menu to highlight the USB option.
    4. Use the left/right arrow c00280208.gif buttons to change the setting to Digital Camera and then press the Menu/OKc00280209.gif button.
    5. To exit from the Setup Menu , press the Live View/Playbackc00591915.gif button.
  4. Reconnect the camera to the computer.
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The cause and solution may include one of the following: The AC adapter or USB cable is not securely connected. Check the connections, and then try transferring pictures again. Kodak EasyShare software is not installed. Install the software. There are too many programs running on the computer. Close all software programs and try transferring pictures again. The camera was removed from the dock during picture transfer. Replace the camera on the dock, and press the Transfer button. The Transfer button was not pressed. Press the Transfer button.
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