My kyocera 4530 is always indicating program loading....the panel board always flash program loading...it seems that the machine is having a problem during loading of its program...i can't use it.
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IF it says downloading program it sounds like it is trying to update the firmware. Did someone stick a compact flash card in the CF card slot. If so removed the CF card and reboot the machine.
I would check the usb connection cable - maybe try a different one. 'off line' normally means that the computer can't communicate with the printer. Silly thing - check that the printer has power. I'm not trying to insult your intelligence, but sometimes it's the simple things that get missed.
Hi you may try:
1) paper input sensor dirty, clean paper input sensor usually near the tray input roler area there is a micro switch or a led light sensor with two wires.
2) paper input sensor fail or disconnect between sensor and socket on the board, you have to open the cover to check.
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