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Well the I river PMC 120 was working well for the first few hours I used it. I went to use it in the truck and now all I get is a white screen when I plug the adapter in. Both batteries were charged and working. Now nothing works. I tried to reset the unit but nothing worked. Any Ideas????
Things to note:
To reset, all I did was push the button, not sure if there are more steps to resetting the system.
The only function is the white screen when the adapter is plugged in. Wont shut off!
Computer no longer acknowledges unit when hooked up via USB.
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Here's the link for the user manual if you need it;
http://www.iriveramerica.com/download/pmc/PMC-100.pdf
check page 137 of the pdf and try the restore to original settings.
do you have the setup cd? - it has troubleshooting for the unit, which is not available on the website
there are no drivers available, it uses windows media player as a driver, but the manual and the support site;
http://www.iriveramerica.com/support/multi/pmc100_faq.aspx
both claim that you need windows media player 10, not 11 to synchronise. you can download it from this link;
http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx
or install it from the setup cd
just uninstall wmp11 first.
many of this type of unit and mp3 players etc have problems with wmp 11, hopefully reverting to 10 will allow you to sync
Hope this helps :)
You need to use windows media converter (under the windows media folder) and convert all videos to WMV format and you have to use 320X240 output resolution, 800kbps sound quality. Anything else will result in a format out of specification error. Now where to move those video files is a mystery as there is no video folder. You can move all pictures into the pic library, etc. Windows Media Player 10 is designed to natively pick this device up and make synchronizing easy. when I plugged my Ebay PMC-120 in, Windows media player tried to sync all media files to my device, pictures, music, windows sound effects, etc. Should not be an big deal if you have the correct USB cable, mine came with one. Iriver.com has the software, but you have to go into the update software area of the site and there is a link to the master program in a set of upgrade instructions, no other place that I looked. Not Vista compatible unless you download the installation program and set its compatability to winXP BEFORE you run it. And stick with WMP 10 as it was around when this device was made.
Howdy! Same thing happens to me after only a while of having it. iRiver were of very little help but I found my solstice in selling it to some other unfortunate person. I found if you charge it for a hour and then take out the charger, remove the battery and replace it, it will go. What a pain! Perhaps the battery drains out when it sits unused for a few days.
You're getting the first and second screen, but the third screen that shows those tools when it's fixing a disk error doesn't come up?
It either didn't find anything wrong, or it did and couldn't fix it.
You should get in touch with the company.
SG
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