We have cleaned and cleaned this thing, my wife is ready to throw it over the gallery edge. Still will not run on a continuous basis. I'm sure we aren't the only ones having this problem. Is there a fix? Can I disable the switch that shuts it down when it is supposedly over heated? I'd rather just burn the thing up and be done with it than keep doing what we are doing. NO MORE DYSON FOR US!!!!!!!!!!!!!
Its also routinely a loose battery connection. If you turn on the unit and just giggle the battery unit below and it shuts off, then you have this problem. I fixed mine by gently pushing the main battery posts (on the motor unit side) apart a bit to give it a more solid contact with the battery contacts. Also on both the motor unit and battery ends they have 3 contact points as well. Not sure what these are for, but i scraped both ends of the 3 contact slides to ensure no corrosion was affecting electrical transfer. So far it runs flawlessly again.
I've herd that many stores about these hand held Dyson and know one knows the problem not even Dyson, needs new battery / needs new circuit board none work the best bet is get big hammer and smash it to peaces then throw it over the gallery edge,,
Cordless vacuum cleaners will shut off when battery no longer holds a charge. If the Dyson vacuum cleaner is 3 or 4 years old, the battery could be the only problem.
The wheels on the bottom of the vacuum head may have worn and machine is too close to ground. Replace wheels.
Take your filter out and wash it. Then when you put it back in when it’s dry turn it upside down.
SOURCE: I have the same problem as steve967 The dyson
Dear Michael_Stad,
I am going to sound like a broken record but here is my same answer to another person with the same problem.
I have I had the same problem with my Dyson DC16, where it only runs for a few
seconds at a time with each trigger pull. My husband called Dyson
(Canada) and without hassle they shipped us a replacement part which I
just received this morning. The replacement part sent to us is: DC16
Main Body with Rating Plate. It is also under warranty for 1 year. The
great customer service makes up for the flaw in the machine. Also,
Dyson is aware of the problem. Hope this helps.
SOURCE: Dyson cleaner keeps cutting out, no blockage found, filter clean.
1. Check the on/off button these can also be troublesome and if you've stood on the cable once or twice you could have a break in the wire and it's shorting, check by turning on and wiggle cable around where it enters machine.
2. Faulty thermocouple, it is held in a white plastic housing screwed with one T15 torx screw to the motor housing. You could replace it but I just shorted mine with some wire and it hasn't failed since and more importantly not caught fire yet!
SOURCE: Dyson cut out
Hi
new motor required easy job to do go to this site for service manual.
http://dysonmanuals.llc.nu/index.htm
SOURCE: Power shuts off on my dyson dc17 animal
I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.
So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....
SOURCE: dyson dc07 animal\ no suction
Hello,
There could be a few things that would cause your Dyson to have no suction. I will give
you detailed step by step instructions along with pictures on how you can
diagnose this.
Possible Problem
#1. The first problem is extremely common. In fact, we probably see
between 2-3 of these problems every week. It mostly happens after people
take the bottom plate off the vacuum in order to clean the roller brush. What happens
is when they reinstall the bottom plate, they put it on on
incorrectly. It's actually very easy to do. When the bottom plate
(soleplate) is installed wrong, there will be a gap between the bottom plate,
and the agitator housing, or the purple tray the roller brush sits in. This will cause the
soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to
the user that vacuum has lost suction power because without the brushes hitting
the carpet, the machine will not pick up very well on floors, but when they use the
attachment hose there's plenty of suction power.
Here's a picture of the WRONG way to install the bottom plate. Notice the gap in
between the two housings:
Here's another picture, that is the RIGHT way to install
the soleplate:
I would say probably 6 times
out of 10 this is the problem with the customers machine. If you checked the
soleplate and it is installed correctly, move on to the second possible
problem.
Possible Problem # 2. Turn the
vacuum cleaner upside down so the brush roller is facing upwards. I found the
easiest way to work on it is to put it on a counter top or work bench. On the
left hand side behind the roller brush you should see a flexible transparent
hose that goes from the motor to the agitator housing. This hose actually
has a lot of strain on it when the vacuum cleaner is in the reclined position.
When the first few series of Dyson DC07 models came out, they didn't make this
hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually
right where the end of the hose that goes into the agitator housing. Examine your
hose and see if you have any visible cracks in this hose. If you need to you may
just remove the entire hose assembly by pulling on it. It will easily come right
out of the machine so you can inspect it better. Here's a picture of where the hose
usually cracks:
This would
also explain why the vacuum works fine when using the attachments, but not on
the floors. The attachment hose uses a different suction channel, and when the
machine is in the upright position, no suction goes through this hose. If you do
find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part #
904219
Possible Problem #3.
I would suspect that this may not be the problem, but if neither of the
solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added
there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction
port covers at both of these locations:
Possible Problem #4. If none of the above solutions worked for
you, try this last one. The Dyson DC07
models use a clutch mechanism that stops the roller brush from spinning when
changed from carpet mode to bare floor mode. This clutch mechanism is a notorious
problem with all Dyson models, in fact they were such a problem that Dyson
had to redesign the DC07 model to a non-clutch system. Even if yours is one of
the newer ones that don't use a clutch, yours still has a belt inside. You can
tell if your model uses a clutch or not by the shape of the roller brush. If
your brush is a perfect cylinder shape, yours does NOT have a clutch. To check
and see if the clutch or the belt have gone bad, first release the handle on the
vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet
mode. Now while the handle has been released, turn the machine upside down and
see if the brushes are spinning. If the brushes are spinning then turn the
vacuum right side up and put the brushes on the floor. Can you still hear the
brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your
brush roll, clutch, or belt have gone bad.
If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.
If this repair was helpful to
you, please be sure to rate this repair as helpful by clicking the thumbs up
icons in the top right hand corner of the repair. Thanks so much!
Chris J.
GoVacuum
The battery falls slightly loose, so you have to fasten it securely to the body of the vacuum. I learned this from another user here on Fixya. He uses electric tape. I used one of those rubber bracelets that kids wear. Worked perfectly!
25,462 views
Usually answered in minutes!
Dyson dc16 common fault is to cut out after approx 10 to 20 seconds, then it will go for a few seconds more every time you pull the trigger, have cleaned it out thoroughly, have carried out the filter magnet mod (removed resistor and soldered a bridging wire) but still the same, you can block it whilst it sucks and it will work for a long time, this is why i couldnt understand that if it was the battery then it would cut out even quicker but i took a gamble on buying a new battery from amazon ( half price that of dyson) and yep it works as new. So people hear me forget about all the mods cause in my opinion if youve had the unit for more than a couple of years its the battery at fault.
My DC 44 was cutting in and out too! I took battery off lightly scraped contacts on battery looked inside unit at where contacts hit and one of them was depressed, just a tad lower than the other 2 . Got a dental tool pulled the depressed contact back up and it works !,, no more intermittency! Dyson wanted me to purchase new unit as mine is not under warranty .
×