Headphones r not working i think sound drivers are not compatible
The headphones would not be the issue unless they came with an actual software cd included. If your audio Drivers are not the correct ones for your audio device on your computer, download the proper ones. Best way to find out what you have is to look under Device Manager which is in Control Panel, Under the System>Hardware Option in the Control Panel Folder.
Verify that your device is working properly. If it is working properly. and All other audio options, like Speakers work, then the Headphones are malfunctioning and you will need to contact the manufacturer.
If no audo works at all but the Device is listed as working properly, then you possibly have a damage audio jack port
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