Question about Canon FAX-L800 Plain Paper Laser

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Cannot send or receive a fax

Canon Super G3 HC1-1614.

We cannot send or receive a fax. I had our phone company check the lines and they said they can dial out and dial in so they think something has been pressed on the machine. I do not have the manual on the machine. Do you have any idea what would keep the machine from sending and receiving a fax?

Thanks.

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 59 Answers

SOURCE: Fax not receiving

Sounds like you have done a through job troubleshooting and its reacting like it should. Try this first press data registration and press # press down arrow to clear and press set scroll down to ALL and set. This will wipe out all programming. Then try sending. If it still reacts the same. You may need to change the main board

Posted on Aug 10, 2007

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Anonymous

  • 106 Answers

SOURCE: Canon Super G3

try to download at www.eserviceinfo.com

Posted on Feb 29, 2008

old marine

old marine

  • 2261 Answers

SOURCE: not receive

I'm not familiar with the B120, but if you have an L120 the manuals are available here. The Starter Guide will explain receive mode options and setup instructions. The Advanced Guide will provide troubleshooting guidance.

Posted on Apr 17, 2008

didi2005

  • 727 Answers

SOURCE: Toshiba Super G3, e-Studio 170F

Fax display screen always reads, "Auto receive". When attempting to fax, the busy light flashes. Busy light stops flashing for 30 seconds, then starts flashing again.
Above is the default settings for the fax.

NGB0 indicates signal error or line condition error.
U need to check the phone line. U can hook any single line phone to the phone line, check for tones without background noise.

Posted on Feb 26, 2009

Tim Swiercinsky

  • 1126 Answers

SOURCE: Cannot receive faxes

Make sure that the telephone line from the wall is plugged into "LINE" and not "PHONE" on the fax machine. You might also call the fax number from a different phone to see if you can hear the fax tones.

Posted on Aug 20, 2009

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