HP DeskJet 3820 InkJet Printer Logo
Posted on Jan 22, 2018

HP3820 - replaced ink cartridges - only printing black & magenta

Just replaced both ink cartridges (78 & 15), and now all that prints is the black and magenta ink. have tried cleaning cartridge heads, taking out and replacing cartridges, etc.

Can't seem to find the printer svcs option folks are mentioning...

Any ideas? Thanks!

  • Anonymous Feb 01, 2009

    these are fresh 15 and 78 cartridges, but blue will not print. Even when I tap the color cartridge on paper, only magenta and yellow leave an ink spot.

×

5 Related Answers

A

Anonymous

  • Posted on Jun 14, 2008

SOURCE: Brother DCP-130C refuses to print the magenta ink

If you don't print at least once a month, you will clog the machine. You unfortunately have to get it fixed by a professional or get a new printer. Sorry!

Ad

Anonymous

  • 1 Answer
  • Posted on Oct 13, 2008

SOURCE: Problem printing with HP Business inkjet 1200 1-800-532-4187 IS SPAM

I have a HP Business Inkjet 1220 Printer, and the block ink cartridge light is flashing. I replaced the cartridge with a brand new one, closed the door, and black ink light is still flashing. I put in another neew black ink cartridge, closed the door, and same issue- black cartidge ink light flashing. I cannot print- what to do?

Anonymous

  • 1 Answer
  • Posted on Oct 18, 2008

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

ginko

Ginko

  • 19396 Answers
  • Posted on Apr 18, 2009

SOURCE: printer replaced with black cartridge, and doesnt print

Either the print head for black is faulty, or the wiring to the black print head on carriage are broken. Try also cleaning the metal sensor to the black cartridge inside the ink carriage.

rulds2008

Grand Canyon Tech

  • 3867 Answers
  • Posted on Apr 23, 2009

SOURCE: epson 9600 magenta won't print - have new cap assembly installed

The ink should come out of the cart. if not the cart is the problem at this point try anothere magenta if that does not shore it up then you need to then start looking at the print head where it goes it itself now the store you bought the ink from will give you a replacement no questions asked sometimes even if you dont got the reciept. Try those steps you be glad you did.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

0helpful
1answer

PRINTER (not web camera!) HP Deskjet 712c Printer began printing mostly blackPrinter began printing mostly black & magenta so I replaced the color cartridge. Color did not improve and then black...

First run the CLEAN HEADS and see if that helps. If you don't use your printer at least once a week the Print Heads get dried out and will not allow the ink to pass through to the paper.
Go to control Panel and click on Printess. Then when the window comes up, CLICK on Properties TAB and then in the next window, CLICK on CLEANING.
You may have to replace your PRINT HEAD if that doesn't work.
Hope this is of some help. Bud
5helpful
4answers

Wrong ink in slot

my brother mfc 6490 has stopped printing yellow, i've done number cleans and changed cartridges with no luck. has anyone out there got a fix for this?
3helpful
1answer

Colour Ink Jet Cartridges emptying during a black ink print run

Hi,
If you go to your printer properties, there should be a setting whereby you have to select the option to "PRINT USING BLACK CARTRIDGE ONLY". Make sure this option is selected, otherwise your printer will use ALL colors even if you only print black.
Let me know if you need any further assistance.
Best wishes,
Graemevm
0helpful
1answer

I have a used C60. I have replaced both ink cartridges with Epson cartridges. When printing in color, the colors are not accurate. For example, red comes out yellow. Also, there are lines running through...

Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.

If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.
1helpful
1answer

Can I print "Black only on the Epson BX 300 F ?

Since the printer insists on having all 4 cartridges (non-empty) fitted before it will print anything, the only recourse to fitting new cartridges is to fool the printer into thinking your empty magenta cartridge has ink in it. You can do this by using a cartridge resetting tool to reset the magenta cartridge chip so it reads "full". A resetter tool can be obtained from e-bay very cheaply (£4 or less). You will find sellers who ship worldwide on E-Bay UK.

Be aware though, that if you forget to select monochrome printing, the colour ink is also used in black printing - and printing with a "dry" cartridge can damage the print head. You can guard against this by filling your magenta cartridge with distilled water.

You will also find sellers of magenta cartridges (and the others of course) on E-Bay UK who ship worldwide.
0helpful
1answer

My hp photosmart d6160 printer is not printing black. I have replaced the black cartridge with virgin hp ink. What can I do?

my hp photosmart d6160 printer is not printing magenta.
I have replaced the magenta cartridge with virgin hp ink.
What can I do?
0helpful
1answer

First, wouldn't print black, now won't print magenta- all new cartridges!

Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart). If you have used thirdparty carts, there could be a prob due to construticon or ink quality. In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink. DO USE ONLY DYE INK for all types of brother inkjet machines!!!
0helpful
1answer

My magenta will not print well

Here's what you should do. Remove all ink cartridges. Get some rubbing alcohol, preferrably 91% proof (leaves less moisture) Get a couple normal paper towels. Check each cartridge for dried ink and remove it using an alcohol wetted paper towel. (The deep cleaning procedures aren't always effective.) The gold contacts on each cartridge should be gold when you are done. Use the same procedure on the gold contacts of the ink cartridge housing inside the printer. Take your time, do it well. If that does not fix the problem, then do the following. Switch the black and magenta cartridge. Some printers won't print when you do this, other printers don't know the difference. If your printer is the later, then attempt a print job using a page that has a line of both black and magenta text. If you see a black print, then the problem is your magenta cartridge (despite having installed a new one) If the magenta prints, then you know the magenta cartridge is good. If the magenta prints but the black doesn't, then you have a printer failure. Let me know your results. ZT3000 Beta tester of "0"s and "1's"
Not finding what you are looking for?

88 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...