I hear a rushing sound of water and there is a heavy leak under fridge pouring through ceiling of basement. Kitchen is dry - fridge seems to be working normally -- but sounds like the water is pouring out back of fridge
On sub zero the water valve is located on the bottom of the machine,if the valve cracked or fill line is leaking and the plumber drilled a hole in the floor under the unit for the fill line to pass through to hook up to fridge and it leaks the water will find the hole and leak into the basement or the floor might not be level and tilting back the water will leak where the floor and wall meet so this is probably why this happened if it's a constant flood,if the water is leaking periodically then when the machine goes into defrost the water drips down into a plastic drip pan,if the pan has a crack in it then it will leak of course onto the floor and into the basement.
Has this fridge got an ice maker???
Because ice makers require a water supply to make ice.
This could be where your water is coming from.
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no ice maker
I have water pouring inside the back of fridge
It's strange that your kitchen is dry but you can hear water pouring out the back. I can hear the same sound coming from my fridge, but the water is pooling on the kitchen floor instead of going into the basement. Still, we might have the same problem. I'm going to call a plumbing service to see if they can fix my problem.http://www.newmanbarker.com.au/
what's the brand name and model number of your fridge hannah?
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