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The camera won't turn on because the lens is stuck. When I push the the power button, the motor grinds, the lens doesn't move, and I get an error message on the screen that says "Lens Error" or "Retry Power On" sometimes. Last week it was sticking a little and making the grinding noise, but it still worked. Now it won't even turn on. Maybe something is stuck in it? Dirt or sand or something? I don't want to open it and make it worse unless I know what's wrong.
You could try the Casio Tech Support team,
but if as you suspet it is a matter of dirt- there is nothing to be done except replace the camera- the cost os shippin and examining the camera etc. will come close to its replacement.
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Canon E18 error shows when the lens gets stuck while trying to extend.
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
You can gently bump the camera to try to free the focusing ring.
You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.
Else your camera need to be disassembled to get at the focusing ring at Service Center.
I had the same problem. In another post on this site I read that a stuck lens or bad batteries can cause this. My batteries were OK and it seemed as if the motor or lens gear was stuck. The shutter could still be opened and closed by pushing power while the lens cap button was either pressed or released. As I could not move the lens and some soft "shocks" did not release it, I once again disassembled the whole camera. (5th time the last two days...)
Note that for my camera there seems to be some protection mode being activated after a few unsuccessful tries to power up the camera with the lens cap removed. After this protection was active it was not possible anymore to even display anything until disassembling the camera and pulling some of those internal plugs.
After having removed the lens with moter (without the circuit boardss attached) I used an external DC laboratory power supply set to 2V DC (and with current limitation activated) to directly power the lens motor at its two soldering points at the backside. First it did not work at all, but maybe because of bad contacts. But then I managed to let the lens move in and out by reversing polarity of the 2V. After a few times the lens seemed to move much smoother. With the lens still out I carefully re-assembled the camera again. Now everything works fine again.
If you do not have a DC power supply you might be able to put the two batteries in series and apply that voltage to the motor. Do not use a larger DC voltage than retrieved by those two batteries... or you might damage the motor or lens or... I am not responsible if you damage your camera...
Be careful with the cables and note that a part of most of the small connectors can be carefully lifted upwards at the end to release the cables !
Maybe this helps to reactivate more of those stuck cameras. Good luck !
My Camera: Canon PowerShot SD770 IS Digital Camera
Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.
I figured sand got stuck within the lens, so I did the following:
1. Turn camera up-side-down (with lens facing down) 2. Gently tap the sides of the camera (to loosen particles in lens) 3. Turn camera on 4. The lens will eventually come out 5. Gently tap the sides of the lens 6. Turn camera off (continue tapping side of lens as it retracts)
I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.
I have a Kodak 1275. Green light would go on the off and lens was stuck open. Now for solution that worked for me. Get a can of compressed air, like what you use for computer keyboards. Blow the compressed air all around your stuck open lens, not to fast and switch directions of where you blow air around stuck opened lens. Make sure batteries are fresh and fully charged. Tap your camera against the palm of your hand twice, not to hard or you may damage instead of jarring lens lose. Next lay your camera on a table lens facing up, push power button on so camera will try to auto focus and lens should reseat itself and lens should move freely. It doesn`t have to look dirty or dusty, little tiny particles can cause the lens to get stuck and shut off fast because it is a safety feature. If this does not work try plugging your camera into computer so the lcd screen does not try to go on , thus giving even more power to get your lens moving . Do not try to force it closed by pushing or twisting with your hand or you may cause damage that will cost as much as the camera to fix.
I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.
I have the same problem. Its actually because the On/Off button got pushed in somehow and its stuck. At this time right now, im not sure how to make it unstuck, but sometimes it will stay on. But when you push on, since its being held down, its stuck that way and immediately turns off because its still being held down constantly. Maybe try using a thing needle to try and push it out?
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