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Anonymous Posted on Dec 31, 2012

Swan kettle not heating up

Red light comes on when switch is flicked on but is not heating up. I've had the product from new for 7 months.

1 Related Answer

Anonymous

  • 3 Answers
  • Posted on Apr 12, 2009

SOURCE: Red light's on... but no hot water!

Just a bit of clarification; the lights and heating element are both downstream of the thermal protection ( I had mine apart and had a look). Therefore the lights would be off if the thermal protection had kicked in.
Lights on but no heat means element has a problem. Could be loose wire but more likely burnt out. If you have a tamper proof TORX bit you can take the bottom cover off and check for continuity through the element. Isolate the lights from the element so your meter is not accidentally seeing continuity through the lights.

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