Computers & Internet Logo

Related Topics:

A
Anonymous Posted on Dec 29, 2012

Error 9119, 9114 rosetta stone

This is the error i get while trying to load disc 2 only the other 4 loaded fine.

2 Answers

Larry Bullock

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 3 Answers
  • Posted on Jan 16, 2014
Larry Bullock
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jan 16, 2014
Answers
3
Questions
0
Helped
2763
Points
3

When you install Rosetta Stone it puts its language files in a different folder. When you uninstall the program the language files are left intact and are never touched. If a problem occurs and one of the language files becomes corrupt and unreadable you're going to get that error 9119 every time when you try to re-install your language pack. Each language level has THOUSANDS of files in hundreds of sub-folders. Each file in those sub-folders has an hexadecimal name of 40 or more characters in length. So good luck trying to find the corrupt file(s). Also, because the file or files are corrupt, they can't be read or deleted. You're going to have to perform chkdsk on your hard drive to recover the bad sectors...eventually. The quickest and simplest way to fix your Rosetta Stone problem is to rename the folder where it puts its language files to something else. On an xp system the default name is "C:\Documents and Settings\All Users\Application Data\Rosetta Stone". I changed mine to "C:\Documents and Settings\All Users\Application Data\Garbage Files". That way when Rosetta Stone goes to install its language files it will recreate the folder cleanly instead of trying to overwrite the old folder and its corrupt files. That will solve your problem. You can then run chkdsk at your leisure and delete the Garbage Files. Good luck and spread the word.

Maicol Franco

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Dec 05, 2013
Maicol Franco
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Dec 05, 2013
Answers
1
Questions
2
Helped
2130
Points
1

I have the same problem when I try to install the language gives me error 9119 ...
I help please, I have win 7

Ad

2 Related Answers

laikexpert

laikexpert

  • 281 Answers
  • Posted on Jan 04, 2010

SOURCE: Rosetta Stone error 2123

1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem

or

If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.

Ad

Anonymous

  • 2047 Answers
  • Posted on Apr 14, 2011

SOURCE: Off Ebay, I purchased Rosetta Stone for Mac,

When such problems occur the first thing to do is identify the meaning of the error message. The error message above has a follow up in the program which says click ok to continue. When you clicked ok what was the next thing that happened?
Also try restarting your unit and installing the program again.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Rosetta stone 9114 on mac

You get Error 9114 on Rosetta Stone if you have a bad disc or secutity settings. Find the fix at Questions Rosetta Stone Community
1helpful
1answer

Hi, I'm using Rosetta Stone 3 online through a school license. I keep getting a 'loading next screen' box popping up, but it gets stuck at three quarters loaded, and refuses to go any further! Any ideas on...

Do you have the issue with other levels or languages as well? Maybe you can try removing and then adding the languages again, and see if that helps. As a last resort, you can also try reinstalling Rosetta Stone if this occurs with all languages and levels you own.
1helpful
2answers

Loaded Start disc. When installing my language disc 1, I get an 9123 error code and a message " there was an error in the application". I cannot uninstall, because I get messages "...

Version 3/4: Error 9123 during Language CD installation

This error message relates to Version 3 and Version4. If you receive a 9123 error message during language installation, try one of the following resolutions:
  • Clean the disc with alcohol/windex/water and a soft cloth and try installing again.
  • Disable your internet security program, especially Norton or Symantec Security and try installing again.
If you are still experiencing this error, please contact Rosetta Stone Support
16helpful
2answers

Error 2123 appears when loading rosetta stone

I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.
1helpful
2answers

There is an error with this application

I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.
0helpful
1answer

I have a G4 ibook. When I try to load Rosetta Stone on computer it acts like it wants to load but then all the sudden it goes to a blank screen. If you can help please do. The software worked the first...

Isolate the problem to make sure its not the optical reader.  Get a music CD and try to see if it will play, then get a DVD out to see if it will play, then get another software disc to see if it will play.  Will all three play fine?  Then your Rosetta disc is fu.k.d up from heavy scratches, smudges, or corrupt manufacturing process. Otherwise, your optical drive needs to be replaced if it has problems playing the other discs.
286helpful
21answers

Rosetta Stone error 2123

1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem

or

If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.
Not finding what you are looking for?

2,140 views

Ask a Question

Usually answered in minutes!

Top Rosetta Stone Computers & Internet Experts

vince

Level 3 Expert

2530 Answers

k24674

Level 3 Expert

8093 Answers

Vinho Xie
Vinho Xie

Level 3 Expert

1419 Answers

Are you a Rosetta Stone Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...