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Posted on Dec 29, 2012
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How do i activate my caller id on my panasonic KT-2361JXB?

This has always worked but since moving house has now stopped,i have contacted my service provided who states it is activated their side and should now have no problems but still not working :(

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Arthur

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  • Posted on Dec 30, 2012
Arthur
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Joined: Dec 31, 2011
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Is this a standard POTS line(Plain Old Telphone Service)? If so,your service provider needs to test it at the NID to verify it is working.Certain line conditions or troubles can cause the Caller ID data to be lost.I have seen defective phone company equipment cause it not to work,or a large bridge tap on the copper cable pair to knock it out.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 09, 2011

SOURCE: CALLER ID NOT WORKING

not only Panasonic, most other brand phones imported from other countries wont work in in India ( caller ID). Panasonic phones of Panasonic India, will work.I think panasonic has to explain this. if there are networks which does not support this equipment, atleast they should mention this is their booklets, to avoid users roam around telecom offices. To my understanding, all the land phones of BSNL through out India are caller ID enabled by default and is free!.

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zowl

Gerald Ridge

  • 15 Answers
  • Posted on Mar 12, 2008

SOURCE: Caller ID not working

Hi,

I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

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Using Caller ID service
Important: This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details.

https://help.panasonic.ca/viewing/ALL/KX-TG9581/OI/TG9581_PNQX6371ZA/TG9581_PNQX6371ZA.pdf

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Talking Caller ID Handset Dial #162 then 1 on 0 is off
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Guess this toggles it from 1 or 0 in the settings

http://eng.faq.panasonic.com/app/answers/detail/a_id/20750/~/troubleshooting---caller-id-is-not-working.

You might unplug the base station for a few seconds and then plug it back in. It might restore the function.

http://phone.manualsonline.com/manuals/mfg/panasonic/kx_tg6702_1.html
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go to page 21 of the manual ("http://service.us.panasonic.com/OPERMANPDF/KXTG1032.pdf" if you don't have it) good luck!


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Hi,

I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

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