The exception unknown software excepion 0*0000417 occured in the application at location 0*78b2ae6e
SOURCE: napp_km:napp6.exe-application error the exeption
when this occurs is it frequent with blue screen in XP then it is a RAM malfunctioning try changing it and let me know if it helps pls do rate me
SOURCE: i have a dell latitude
I would suggest, as a first step, to have a look on what kind of errors and/or warnings you get in the System event log when you try to shut down your laptop while it is attached to the docking station. This could shed up some light on what is going on causing the error message you get.
If this did not help you solve the problem, feel free to drop me a note, & I will see what we could do towards resolving your problem. Thanks.
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