The lens mechanism would seem to be damaged in some way.
There is normally no repair solution with this sort of thing because of the fine mechanism involved.
If you have someone you know who can work with fine instruments to take it to pieces.let them try.
I guess as no repair option is available you cant make it worse by trying to find out
Otherwise - new camera
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my camera didn't fall but all of the sudden it wont open and it sounds like the lens it stuck ... it tells me to turn it off and than on again but it doesn't work and the camera is only 18 days old
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