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Posted on Jan 16, 2009
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I am unable to clear the call log KX-TA824

Using a KX-TA824 system with a KXT7731 phone
I am attempting to clear the common area call log using the directions in the Operating Manual; which state:
lift the phone off the hook,
enter 70**,
Enter # ,
then hang up once I hear a tone.

It also states I must be using a proprietary telephone that's also the designated operator phone, and I am.

Every time I dial 70**# I just wind up hearing an operator's voice saying the number is not in service.

Can someone tell me a simple way to clear the call log?

  • Anonymous Mar 14, 2014

    i just purchased this phone and was attempting to set it up. following setup, i attempted to call a friend. they could not hear me, but i hear them. when they call me, i hear them, they do not hear me

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1 Answer

Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Jan 16, 2009
Carl Navarro
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Joined: Aug 23, 2008
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You have an INTERCOM button on the phone and you're probably using idle line select on pickup.

Don't pick up the handset, push the intercom button and dial your codes.

Carl

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How to get caller id for missed calls for Panasonic kx-t7730

Panasonic KX-TA624/824 automatic Caller ID logging How to set up automatic Caller ID logging
in the KX-TA624 phone system with KX-T7735 phones. (for dash four and five, and KX-TA824)

System Programming:
  1. In System Program number 900, enable Caller ID for the lines you have Caller ID on. (To get into system programming, press Program * # 1234.)
  2. In System Program number 901, select your own area code and any other area codes that don't have to be dialed when making a call. The area code digits are removed from Caller ID log information so you can return a call without dialing unnecessary digits which would mess up the call.
  3. In System Program number 902, if necessary, indicate the number of digits to be removed, and a particular digit (usually 1) that might have to be added, when returning a local phone call. The default programming is to remove the first three digits, and add nothing; which is correct for most locations.
  4. In System Program 903, if necessary, indicate the number of digits to be removed, and up to 4 digits that might have to be added, when returning a long distance phone call. The default programming is to not remove any digits, and add a 1; which is correct for most locations.
  5. In System Program number 909, enable Call Log Assignment for each phone where you want to log Caller ID information. You can use * to indicate you want logging at all phones.
  6. Get out of system programming. (Press Hold or End, then Program.)
Phone Programming:
  1. Program a button for Caller ID Indication on each phone where you want to log Caller ID information. Press Program, then the button you want to use for Caller ID Indication (we recommend the top button in the left column), then 96, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 6 instead of 96.)
  2. At each phone where you want to log all calls, press intercom, then 7382#.
User Tips:
  • The Caller ID Indication button will light up only when the system has logged UN-answered calls.
  • Use the Navigator Key at the lower right corner of the phone to scroll through Caller ID information.
  • You can erase the entire Caller ID log by pressing Intercom, then 70**#
  • You can erase an individual Caller ID record by pressing Transfer while the information is displayed.
  • If your phone does not have a Navigator Key, you can program an available button for Caller ID Selection. Press Program, then the button you want to use for Caller ID Selection, then 97, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 7 instead of 97.)
  • To call a number displayed on the Caller ID log, pick up the handset or press the speakerphone button, and press the Caller ID Indication button.
0helpful
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The caller id is working but how to look back the last caller id number(or caller id log) on the KX-T7731, i am using it with the KX-TA824 system.

System pool is 300 numbers, personal is 20. There are logging and overwrite options in Maintenance programming 9.3 or system program 737 and 738. Then you program buttons for CID-Select and CID-Indication for either personal, system or both. (2 buttons per feature).

Carl
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2helpful
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Hello friends from FIXYA, I have a situation where I cannot get my Panasonic KX-TA824 pbx to answer incoming call at the fist ring using DISA. I have tried everything and I cannot get it to work. DISA...

And??? What's the problem? My DISA is set for 1s on the first page and it never rings a phone. If you want it to answer the outside line on the first ring, you'll have to turn OFF Caller-ID. Now it will answer right after the first ring, but you lose CID logging.

On my working system, the DISA 6.1 section is with AA and 1 second, and 6.2 the first two timers are 3 and 5 seconds. In 9.1 you can uncheck CID but I don't recommend it.

Carl
1helpful
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KX-TA824 Select idle CO line

No. C.O. Line group access is always from high to low. However, you can turn off CO 5&6. In programming command 400.

Carl
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