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This is the correct operation for this type of coffeemaker. It uses the thermal carafe to keep the coffee warm after brewing, and doesn't use power to operate a warming plate
when you hit the button do you here the clicking noise. if not then the first check that the voltage is going to the solenoid .And also check that solenoid isn't gone bad.If solenoid okay and you find no voltage then replace the switch.
if you didn't see any light then use AC current tester to check that the voltage is comming into the brewer or not.
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