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Question edited for full make model (what it is)', and change 'Citz' to CitiZ.
Try a full reset.
Reset to factory settings
With machine being turned off, press and hold down the Lungo button for 5 seconds. LEDS will blink fast 3 times to confirm machine has been reset to factory settings.
How to reset to factory default values
Caution: It will reset all menu settings and programmed
to the default values.
1. Press the "P" button to enter settings.
2. Turn the selector until "Default Values" shows.
3. Press the button to confirm.
4. The message "Confirm?" shows.
5. Press the button to confirm and exit
1: Depending on how long you've had your machine, it may need descaling. The machines are preset for hard water - if you're in an area with soft water, try pressing and holding the Lungo button while you turn the machine on. Hold until the lights stop flashing.
2: The Pixie can be reset to factory settings by holding both buttons down before and when you turn the machine on, again until the lights stop flashing - this will reset to factory settings.
3: The temperature is preset to be the optimum temperature for the extraction process. If, after following the above steps, the temp is still too low, call the Nespresso Club and they will advise you.
Hope this is of help to you!
I had the same problem too. Do repeat the descaling with water only. After the descaling the Lattissima shuts down. Just wait some time after shutdown before restarting the Lattissima again. The orange light will be turned off. Hope this helps you too!
I`m sorry, but there is no Reset function on this model. But you can try anyway; Turn off your machine to standby. Push and hold the P-key. If it works you get OK in the display.
If it don`t, you either just live with the problem (you can always stop any process by pressing a key) or you have to go to your nearest servicecenter and get the touchdisplay changed. This however, is rather expensive.
It´s probably the flow meter in the machine you have to replace, it´s like a water counter, if it not reach the right value then it not reset the ventilate sign.
Make sure to descale your machine regularly, the calcium is a very big problem for the machine.
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