I cant get the rollers to turn. belt seems to be on right. what else can i do?

this video may help

Your belt is probably worn or stretched and there for not turning the roller brush the way it should. You should replace that belt at least once a year. If you haven't replaced it recently I would try that. Here is a link to the belt you need:

Girby G4 Replacement Belts

It is quite possible, it just needs lubed. The motor comes in direct contact with dirt so, you have to make sure the front bearing has a drop of oil on it from time to time. If it starts to scream at you within one month, after oiling, the bearing needs to be replaced.

Below is a link to GoodVac.com. They have a Kirby G6 Manual for $9.30. Although it is labeled for the G6, it is applicable to models G3 through the Sentria. ("G" = Generation)

http://www.goodvac.com/Kirby_Gsix_manual_p/k-sup-mnl-260099.htm


Also on this page is a weblink to their "Online Kirby Vacuum Manual". It will explain how to replace the roller brush belt.

the power light is a 2 stepswitch make sure when u put yhe power head back on it is locking all the way back if so and not working the switch may have failed

Step 1: 
UNPLUG YOUR KIRBY VACUUM CLEANER. Before you go any further, take your time with this belt change. It's not that difficult, just a little different than most other vacuums. These belts are very easy to find on the internet. Step 2: 
You should be facing the front of your Kirby vacuum. The height adjustment lever will be on your right. Push the lever all the way down. Lift the light hood with your left hand. Turn theKirby vacuum belt lifter counter-clockwise with your right hand. Unlock the accessory lock. The accessory lock is located under the light hood. Move the lock to the left to disengage it. Remove the front of the vacuum cleaner.
Step 3: 
Turn the vacuum belt lifter all the way clockwise until the belt drops down. Unlock the roller plate by releasing the two latches on the rear. Pull the roller plate up slightly and then off.  
Step 4: 
Bend one end of the roller bracket just enough to remove the roller. Remove this end of the roller. If you need to replace the roller take it all the way out. Remove any carpet fiber, string, or hair from the roller with a scissor.

Step 5:
After you have removed the old belt, slide the new one back on the middle of the roller. If you're Kirby vacuum cleaner has a belt indicator light, the roller will have a magnet built onto one end of it. It's very important to install to install a roller with a magnet on the same side as the indicator light. The roller actually will only fit into the roller plate one way.
Step 6: 
Place the roller back in the roller bracket. Place the roller bracket back and lock it into place with the 2 latches. Rotate the vacuum cleaner belt lifter counter-clockwise. You should feel the the belt catch. Look inside to make sure the belt is being stretched onto the vacuum belt lifter. Reassemble the machine. After you have reassembled your Kirby, turn the belt lifter cockwise, releasing the vacuum belt onto the vacuum motor shaft.

PUll the roller brush out and make sure it turns freely by hand. If not clean all hair and debris off the roller brush, you might also remove the end caps (one at a time) and clean the hair out from the bearings underneath the cap (in the shop I use WD-40 and a non-serated pairing-knife). Replace caps they only go one way. If you can not free up the brush you'll have to replace it.

If the brush spins freely probably just need a new belt they stretch out over time.

Generic problem for all Vacuums
How do I change the
posted by Rogor on Apr 18, 2008
How do I change the fan on my model 2HD Kirby
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
1st you need to remove the head with the revolving brushing by dialing off the belt and undo the Kirby lock @ the top o the bell housing. Remove the head and that will expose the fan and the fan housing. The fan housing is held on by a couple of screws and once you removed the screws then you need to separate the fan housing from the motor section, it is held on by a Kirby fan housing sealer that is clear – so try to separate the fan housing with a knife or screwdriver, once the fan housing is off the Kirby fan is screwed on I believe either clockwise or counter clockwise and un-screw the fan and follow the reverse situation on installing the fan but you need to use the clear Kirby Fan Housing Sealer to re-seal the fan housing and let it dry and wipe of the excess clear sealer before putting it back together again. Always remember on the Kirby vacuums – use genuine Kirby parts on the repairs, it does make a difference. Then go back and place the Kirby head back on the vacuum – lock it on place and then re-dial the belt onto the Kirby fan shaft, plug your vacuum in the wall outlet and test run the vacuum.
http://kirby.com Contact Us by Phone
United States and Canada 1-800-494-8586
Between the hours of 8:00 am to 5:00 pm EST
Monday thru Friday

www.A-1Vacuum.com 1-800-657-1874

 

This guide should help.....

 

http://reviews.ebay.com/CHANGING-THE-BELT-ON-A-KIRBY-G3-G4-G5-GSIX-ULTIMATE-G_W0QQugidZ10000000003720039

 

Please rate it when you are done reading it if it was helpful. :0)

Marci

On the Front of sweeper is a Tab Turn it and it will release the Beater Bar assembely Put the Belt around the Bar and put the Belt on the inner tab Turn and the Belt should go around motor Good luck ttech