Dell Dimension 2350 PC Desktop Logo
Posted on Jan 15, 2009
Answered by a Fixya Expert

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Internet connectivity issues with Dell 2350

I've recently been given a Dell Dimension 2350 desktop to wipe it, as it was previously virus-laden and just completely unusable. The wipe went without incident, I installed a copy of Windows XP Professional Service Pack 3, and all of a sudden I cannot access the internet to get all of the Windows updates that I need, the drivers and everything. Once I have internet connectivity, I know what to do.

  • 3 more comments 
  • WillJVisionM Jan 15, 2009

    Yes I have. It says the driver wasn't detected.

  • WillJVisionM Jan 15, 2009

    I don't know the exact ethernet driver to be honest, but no I absolutely dont have a internet icon in my taskbar

  • Anonymous Apr 19, 2009

    Same problem, same model, integrated NIC. I've gotten the driver from dell's website as well as the broadcom site. No conflicts in device manager, it just keeps trying to acquire a network address indefinitely.

    I'm starting to think the port is just bad now. any other ideas?

  • DEKR
    DEKR May 11, 2010

    have your gone into device manager to see if that driver is showing

  • jose de jesus sigala Oct 20, 2013

    IT HAPPENS WHEN COMPUTER IS DATE IN NOT SET UP CORRECTLY

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  • Posted on Apr 19, 2009
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Reinstalling windows solved the problem for me.

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  • Posted on Jan 15, 2009
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If you go to the Dell website and put in the service tag, Dell will tell you exactly what ethernet driver you need. If you don't have access to another PC (you wouldn't be here asking - ha ha) you could simply buy another network card and install it, then disable the existing one in the device manager.

Please post with the results of your efforts, this is not too difficult to solve. Good luck.

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  • Dell Master 1,102 Answers
  • Posted on Jan 15, 2009
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Then open control panel
add new hardware click yes or next scroll down to network hit next or yes
then first try with automatically detect
then restart pc when it's done
do you know your exact ethernet driver
do you have a internet icon in your taskbar

  • DEKR
    DEKR Jan 15, 2009

    I believe your driver would be

    Broadcom 4401 integrated NIC V3.63.AO3

    Did you try to update like I explained

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Thanks, Joe



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