The copier usually starts up and moves from left to right, but it is not and then it makes a click sound when the light bar turns off, then all lights on the control panel flash. I'm deducing that the motor is burned out, or jammed that is stopping the rest of the device from working.
Get the Diagnostic download for your 6500 from HP.com. It will trace the problem for you. Check you power supply to see if it is operational. Press all connections in tight.
SOURCE: HP 370 Deskjet F370 Printer - Scanner - Copier
Printing deleted and requires to install new one
SOURCE: hp psc 750 scanner failure message
Remove power and leave out for 30 seconds. Hold cancel and left arrow and reinsert the power. Attempt to copy, if it still does not work you may need to have the unit serviced. Technical support can set-up an exchange if in/out of warranty, if out... it will be more that $100 for another unit. You can try to call some local providers for a quote on prices as they vary from ASP.
Cheers!
SOURCE: Paper jam on HP officejet 6500
Try This :
Connect the printer directly to the wall outlet ; not through any Power strip
Then Unplug the Power cable from the back of the printer
Keep on tapping the power cable for next 30 seconds
Plug in back the power cable;
Open the rear access door and you will get to see some rollers
Clean the rollers with a Lint free cloth Moistened with some distilled water
Try to do a copy if still it doesn works
Then Unplug the Power cable from the back of the printer
With one hand press and hold down the (#) and the (6) button and with the other hand plug in back the power cable ; it will do a Semifull reset on the printer; This will take some time ; Follow the instruction on the screen;
If still it doesn't work then you need to contact HP ;
The toll free no. for HP would be : 1-800-474-6836
They will replace the printer for you free of cost (No Charge if the printer is in warranty i.e within 1 yr of purchase)
Still you may check the link below for further issues:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&lc=en&dlc=en&cc=us&lang=en&product=3795406
Regards Soumajit
SOURCE: HP Officejet K550--2 lights (KY & MC)are
Open the back of your printer and remove the paper jammed on it
SOURCE: hp officejet 6500 all lights are flashing and
My hp officejet 6500 flashes all its lights and tells me to turn it off and back on again.When I do this it just continues to flash and say the same thing.
Printer Spool offline:
Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.
Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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