Kodak hero 5.1 new black cartridge installed won't print

SOURCE: no black print

I work for kodak with these printer's.
I provide tech support for them.
For this problem all i would recommend is doing the deep clean on the printhead twice, Doing it more then twice is a waste of ink and if it doesnt fix it the second time it won't.
Also replacing the black ink cartridge.
Also calibrating the printer has worked for me a few times.
I would not recommend cleaning the printhead manually, thats more of a chance to break it then fix it.
I would just recommend calling into the kodak tech support and getting a replacement printhead to fix that clogged nozzel problem.

SOURCE: Kodak EASYSHARE 5500 will not print with black ink

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

SOURCE: printer does not make black

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

SOURCE: new ink cartridge but not printing green on esp 5 kodak all inone

you need to use the head cleaning tool in the printer properties, youll need to keep running it untill it runs clear and it uses alot of your ink while it does it.

youll find the cleaning option if you go to your
start/settings/printers and faxes, right click on your printer and go to printer preferences then maintinence

SOURCE: printer will not print in black

Try reinstalling the software. If you are using the disc it came with make sure you check web installation. Do not plug in printer until told to do so.