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Anonymous Posted on Dec 13, 2012

501 replace thermocoupler

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Gene Haynes

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  • Water Heaters Master 5,391 Answers
  • Posted on Dec 14, 2012
Gene Haynes
Water Heaters Master
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Joined: May 07, 2012
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1) Copy following link to replace thermocouple, and general troubleshoot by type of gas control valve.
http://waterheatertimer.org/How-to-replace-thermocouple.html
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

2) Reliance gas water heater is same as AO-Smith/ American/ Craftmaster/ State etc.
Air intake is located on bottom of tank.
Use compressed air or feather duster and clean air intake before replacing parts etc.
http://waterheatertimer.org/pdf/Find-Age-of-water-heater.pdf

3) Add a comment Dec 2012 with more detail, or for followup help as needed.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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0helpful
1answer

I have a Reliance gas 501 water heater model #5 40 PORT980. Yesterday, we had no warm water. I looked and the pilot lit was lit. I turned the temperature knob to very not and it lit the

Reliance
2nd and 3rd digit of serial number is year
C05 is 2005

What color is flame? Should be clear blue.
Pilot is burning so thermocouple is good, and sitting in pilot flame.
Pilot flame should be clear blue.
Otherwise clean burner parts.

Is water at tank hot??
If burner is not turning on, the gas control thermostat is probably bad.
http://waterheatertimer.org/pdf/How-to-replace-water-heater-gas-valve.pdf

Otherwise more information is needed.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Reliant 501 Natural Gas won't stay lit

Reliance water heater?
Thermocouple is good if the pilot stays lit continuously.

501 is older model. Unknown if this unit has FVIR protection and sealed combustion chamber or open air intake on front of unit.
http://waterheatertimer.org/pdf/Reliance-2006-Service-Handbook.pdf

With FVIR protection:
Get more fresh air to the unit.
Clean the flame arrestor screen.
Test and replace the thermocouple:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
Inspect and clean burner and combustion parts
Test gas pressure, bleed air out of gas line.
Replace gas control valve.
Test draft air by lighting match and see if smoke is pulled into the vent pipe at draft hood on top of tank.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

How to replace thermocouple in 42v50-50f

Copy following link:
http://waterheatertimer.org/How-to-replace-thermocouple.html

Rheem 42V50-50 is ordinary atmospheric-vent gas water heater with mechanical (non-electronic) gas control valve, which says that unit has ordinary thermocouple, and not thermopile.
Buy generic thermocouple from local hardware.

To replace the thermocouple you need to remove entire burner assembly from water heater, and have replacement Burner access door gasket on hand. 1-800-268-6966
Combustion door held in place with tamper-proof screws

Since the water heater problem may be more complicated than just the thermocouple, and water heater flame arresor screen may need to be cleaned, and burner parts cleaned, door gasket replaced, and gas pressure checked, and piezo electrode checked, it might be best to have qualified service technician do the work for $300.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

2helpful
1answer

Our 40 Gallon Reliance 501 gas water heater stays lit for about 10 minutes and then goes out. Any idea what would cause this or how to fix it?

Many problems are solved by replacing thermocouple, but usually pilot will not light if thermocouple is bad. And some Reliance water heaters, the thermocouple is grouped with TCO and not generic part from hardware store.
If the combustion chamber is sealed with gasket, you might need spare gasket on hand before taking out the burner assembly to replace thermocouple.
http://www.youtube.com/watch?v=v0aBPsNg6vo

Gas water heaters can malfunction for many reasons.
Service tech is best resource unless you have manual and can take time learning parts and how to replace.

Gas water heaters require periodic cleaning of combustion parts and tubes.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Other ez problems include:
Gas shut off valve not fully open and handle is not parallel with gas line, so gas is partially shut off
If water heater flooded, then replace heater.
Excess water vapor from bad venting rusted out the burner parts. Inspect burner for rust.
Not enough combustion air, for example the house was recently weather-tightened, or a louvered door replaced with solid door. Or air intake screen located on bottom of heater is clogged with lint or dust.
Very hot attic can cause pilot to go out.

Trace amounts of pool chemical, laundry chemical, process chemicals, wax, etc can cause damage to burner parts.
Low gas pressure can cause problem.
Air in the gas line.

Bad gas control valve.
If ECO was tripped, there should be no gas to pilot.
Gas control valve might have debris or water from gas line.

If FVIR event tripped FV sensor, that would explain problem, and you would need service technician.

If repairs cost more than $330, then buy and install new water heater yourself, same day.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
1helpful
1answer

I have a reliance 501 propane gas water heater how do i change a thermostat

Hi,

To change a gas hot water heater thermostat you will need to first buy a new gas valve for your hot water heater. The gas vaive and the thermostat are integrated into one unit.

To replace the thermostat on a gas hot water heater you must follow these procedures....

1. Turn off the incoming water and drain the water heater.

2. remove the pilot tube, the burner gas tube and the thermocouple from the gas valve. Turn off the gas line and remove from the gas valve.

3. get a pump pliers or a wrench in behind the gas valve and turn the whole assembly CCW to remove it from the tank.

4. After appliying pipe dope or tape to the new gas valve threads, turn the new gas valve into the tank by turning in a CW direction. Be careful not to damage the small wires to the ECO. They are the little red wires on the back. If you break them the assembly is irreparably damaged.

5. reinstall the gas line, thermocouple, burner tube, and the pilot tube to the gas valve.

6. Fill tank with water. Make sure to open a hot water faucet and purge all air from the tank.

7. Check for leaks where the gas line hooks up with soapy water.

8. Relight pilot light and check operation.

9. Set the new temperature setting to a medium setting and then adjust the temperature to your likeing from there and adequate time for heating completely.

heatman101
0helpful
1answer

The pilot light went out on our Reliance 501 water heater.....no hot water. We replaced the thermol coupler (sp) and re llit the pilot. We got some hot water, but only one tank ful. We then replaaced...

The paid answerers might have a specialist in your model of water heater.
As a free answerer, I specialize in providing resources that might help you for free.
When you say the gas control pieces, I assume you mean you replaced your entire gas valve with a generic dial-type gas valve.
You replaced thermocouple, but you did not replace burner assembly that includes the pilot tube.
Your other gas appliances are working fine.
You have not installed a new gas furnace with a blower that is vented up the same chimney as the water heater.
You have put your hand near the vent hood to see if there is backflow coming into the water heater when the furnace turns on.
You have removed the vent hood to give you access to the vent pipe, and you lit a match and the smoke from that match drafted upwards. You have done the lighted-match test when the furnace turns on which reveals the general condition of the venting stack.
You have checked your outdoor vent stack to make sure there is no obstruction, or the vent hood is not missing.
The burner flame on the water heater is a clear blue color with very little yellow. This shows the quality of the combustion air and reveals if amount of gas flowing to burner is restricted.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

http://www.reliancewaterheaters.com/prod/gas.html
Reliance is an AO Smith company
The site doesn't have a manual for the 501
I e-mailed Reliance several weeks ago asking for a 501 manual.
They send a generic gas water heater manual with no troubleshooting

http://www.reliancewaterheaters.com/lit/om/g616.html
Link above shows a typical Reliant heater, the 616
Age of your water heater can be seen on serial number.
The two numbers following first letter are the year water heater was made.

http://www.reliancewaterheaters.com/lit/om/manuals/186486-002.pdf
Troubleshooting begins on pg 29
Troubleshoot flowchart begins on page 31
The new gas water heaters have the FVIR system so troubleshooting includes that information.
I don't think the 501 would have a FVIR flammable vapor prevention because it is older
The new systems have an igniter
The troubleshoot flowchart gives valuable information
0helpful
1answer

I have a reliance 501 water heater, the pilot light won't light. What do i do?

It would be my guess without seeing it, that you are not holding the gas button down for the pilot light to start or are releasing it too soon for the thermocouple to heat up enough to allow the passage of gas or the thermocouple itself has become defective.
3helpful
1answer

The pilot light on my gas water heater continually goes out. I can re-light the pilot and get it going. The gas burners goes on runs for awhile. I'm assuming when that when the temp hits the desired temp...

getimage_new.asp?id=599586&imagetype=2&noimagetype=2&colorimagesize=2



The pilot assembly should look similar to the pic above. Depending on where you live, you may be required to hire a certified plumber to replace the parts. If not you can do it your self. Keep in mind if it's not staying lit you also need to check the thermostat and the thermocoupler before replacing the pilot assembly. There is a good chance it is just the thermocoupler going out. It is one of the first things to check when troubleshooting a pilot light problem with a gas water heater. A thermocouple determines if the pilot light is lit. If it's not lit, the gas valve fails. If that's the problem, replace the thermocouple.


  1. Shut off the gas valve on the water heater and the gas valve on the line near the heater. Remove outer and inner doors, and loosen the pilot and supply tubes and the thermocouple connections to remove the burner assembly.
  2. Step 2 Loosen the screw holding the thermocouple to the bracket. Remove old thermocouple. Bring it with you to the store to ensure you are buying the proper replacement.
  3. Step 3 Install the new thermocouple. Position the thermocouple so that the pilot flame heats 1/2 inch of the tip.
  4. Step 4 Reinstall burner assembly in the water heater. Tighten burner supply tube, pilot tube and thermocouple connections. Tighten thermocouple no more than a quarter turn more than hand-tight.
  5. Step 5 Turn on both gas valves. Check supply tube and pilot tube for leaks with soapy water. If soap bubbles, tighten connections to fix leak. Ignite the pilot light, and make sure the thermocouple tip is heating up. Replace inner and outer doors.
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