Error message: Error acquiring bitmap image from Twain Scanner

Hi,

The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:

SCANDALL-PRO APPLICATION ERROR:

Error Code: [SA01020E] No scanner is found.
There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.

Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.

Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.

TWAIN DRIVER ERROR:

-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC.
-The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]

-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.

-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.

For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.

Thanks,
ScanCare

I have uploaded the installation CD here (188.81Mb): http://depositfiles.com/files/qmc5ykx6p
I have uploaded the user manual here (2.6Mb): http://www.filejumbo.com/Download/26D632AAF285B1D0
Acquiring images from a TWAIN Device PhotoImpression accepts images acquired via standard TWAIN devices. 1. Click the Get Photo button on the Main Screen, and select Camera/Scanner. A list of your TWAIN devices will appear. 2. Select your desired device from the Select Source pull-down. 3. Select the album to which you wish to link the acquired image(s). 4. Click the Acquire Options button to set your acquire parameters: a. Specify the file format for the acquired images. b. Specify the save directory for the acquired images. c. Choose whether or not to retain the original file format (for example, some cameras may save in a specific format-you can have the program convert the files to an option of your choice, or retain the original format). d. Set the file names for the incoming files. You can choose to have the program automatically name the files using the current date, or you can specify your own unique file name. 5. Click the Acquire button if you are capturing from a still camera or scanner; click the Video Camera button if you are capturing a still from a video. Follow the procedures specific to your device to import the image into PhotoImpression.
Updates for the Arcsoft application "PhotoImpression" are available from Arcsoft
If there are connection errors, that could be from:

1. USB connection error
2. Hardware issue

Try plugging the camera (via USB) to a different port on the computer, then acquire the pictures using the included software, or your own photo editing software that is capable of acquiring images from a TWAIN device.
Hope this helps!
Guy

Generally there are two ways to scan.
1. Your printer has a management program which controls most operations. On a Lexmark, it is the Lexmark Imaging Studio. Select scan there.

2. Your document software, Word, Photoshop, etc, can start the scanner. Usually under File, look for Acquire....Import....Twain.... Your printer/scanner should be listed. Select and start scanning.

If all this fails, you may be missing a driver, get them from your printers MFG web site.

good luck

Are you scanning from the PC, or are you scanning from the printer?

If the latter, the scanner is trying to send the document to a server software on the PC, which is probably not running; hence the "not connected" message.

Try acquiring a picture using Control Panel -> Scanners -> Acquire Image and see if it works. If it does, you must run (or reinstall) the Control Center software, and configure it as to where to store the Scan-to-File documents.

Hi,

Have you at some point installed a second scanning device on the system..

Reason being TWAIN is configured slightly different by every manufacturer to optomise the working of their hardware.

It some cases when you install a TWAIN device for Scanner A this can interfere with Scanner B
Usually its because your trying to use TWAIN(scanner A) on Scanner B

Make sense?

Make sure (if you have installed another scanner device) that you are using the TWAIN software that came with .

You might need to reinstall the entire set up from beginning.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Please try "Scanners and Cameras" which comes with Windows to see if you can scan images successfully from your scanner.

_______________________________
Catherine Sea
Dynamsoft | TWAIN ActiveX/Plug-in

If connected via USB, unplug cable and insert into another available port and error message should disappear.

You need to reinstall your scanner.

Hello,

The Twain error message sounds like a Windows error... I wonder if the software you are trying to use is for Windows, and not MAC.

Chester

Hello,

 

I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.

 

Well,  Printer  Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook.  You may receive some communication error messages if you are using a  "PORT REPLICATOR CABLE"( USB TO PARALLEL connector).  The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use  mentioned by Panasonic Manufacturer.

 

Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.

 

Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.

 

I hope that this will resolve the issue for you.

 

You can email me at [email protected] if you need further assistance.

 

Bye.