Message Light One one of our corded units, the "New Message" light is flashing and the screen says "MSG Waiting L3"there is no message waiting and none of the other units are showing that we have a message. How do you re-set the message light.

Intercom #409 clears the message waiting. I am waiting to hear how to change the user name; last solution didn't work.

That is the message waiting indicator, it is telling you that your Call Notes (Or whatever your service provider calls it's voicemail) has a message waiting. If you do not have a message waiting, you can turn the light of by following these steps:

Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes and
appears in the handset display. In the event your message waiting light gets out of sync with your phone company’s
voice messaging system, you can manually reset it back to the “No messages waiting” state.
Press and hold FIND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
A beep sounds and the message alert tone is reset.

To manually turn off the message waiting light press your extension button then press #409. Do this step for each message received.

Slide the Nortel Grey Bar above the Hold & Rls buttons to reveal the setup button.

1. Hit that button to show *Options List / # Setup list
2. Press * to go into options.
3. Use the arrow buttons or hit 3 to go into CLEAR MESSAGE WAITING
4. Then hit 3 again to clear the message waiting

This should resolve the blinking light.

go to the phone where the light is flashing press intercom #409. you may have to do that more than once. Keep doing it until the light goes out.
If the phone system is a DK 8 orDk16 press intercom 409 this will cancel the message waiting light that could have been cativated by a different extension.

Go into the voicemail, press 5 for message waiting notification options, press 1 for message waiting light status.

Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.

All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!

that is usually caused by a message waiting light being turned on from an extension, the message waiting feature can be used to call voicemail or to call another extension, enter code #409 on ext 214 to cancel the msg waiting light

This is a very common problem with the Message waiting light, it can be used to turn on other msg waiting lights on other phones, or used to call back the voicemail after a message has been left in your mailbox. What you need to do is cancel the message waiting light, the code is Intercom + #409, then you will hear a studder dial tone, do that code from both phones (ext 11 and ext 24) and it should solve your problem. I would recommend after using the code, follow up with leaving a message in each phones mailbox to turn the light back on and see if then when you press it, it will take you to your mailbox.

I hope this helps, post back if not.

I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.

Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.

Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?

Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.

If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.

Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.