Tri-color cartridge problem

Will it color copy- stand alone? Try making a copy on the printer by itself. If the copy is still printing in blue, then go to the service section in the menus, and clean the print head, if that does not work then try the recalibrate function. -If the copy comes out fine when you try it stand alone, try deleting the printer and reinstalling the printer.

Assumming its an HP cartridge. Trying popping the cartridge in and out.

I have the same problem. Is there no other solution then changing the ink cartridge?

hi i dont have the tricolor cartridge in my hp 5610 and i want to work only with black cartridge and my printer says there is no cartridge on the left , is it posible to solve this problem and work with one cartridge only ? i can print but copy and fax doesnt work . thanx

lestave my j4580 trouble lt says ck blk cartrige

Remove print catrige and clean it with cotton cloth then refix it.

Customer Support SUPPORT"; //--> Print | Email | --> Link KnowledgeBase Product
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--> Lexmark Z615 Country / Region:
Country / Region:
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English Need to download
a driver? --> Save my information--> Lights Flashing on the Lexmark Z815/ Z816 Color Jetprinter ID: ENUS17112 This document does not apply directly to your Lexmark Z615

1. First count the number of times the light on the front of your printer flashes.
2. Then refer to the table below for information about the error condition and recommended recovery procedures.
   
   Number of Flashes Error Condition Error Recovery 2 Carrier Stall:
   The movement of the print cartridge carrier has been obstructed. Remove any objects blocking the carrier path.
   4 Print Incomplete:
   The print cartridge carrier stopped in the middle of a print job due to obstruction. Remove any objects blocking the carrier path.
   12 Cartridge Short:
   The printer has detected a short circuit in a cartridge.
   1. Turn the printer off.
   2. Open the front cover.
   3. Turn the printer back on.
   4. Remove the color cartridge.
   5. Close the cover. If there are no flashing lights, the color cartridge is short-circuited.
   6. Remove the black cartridge and then reinsert the color cartridge.
   7. If there is no error indicated by flashing lights, the black cartridge is short-circuited.
   8. If you continue to receive an error indicated by flashing lights, both cartridges are short-circuited.

Printer display says: Print cartridge problem : [Tri-Color]. Refer to device documentation to troubleshoot. I can find nothing in the 'device documentation' to help me.

I discovered on mine, exact same problem, I opened the tray, removed the cartridge, and forced it back in hard and fast. It didn't work the first 12 times but after that, it got a solid connection and it worked. Works fine now. Anyway that's the problem and the problem isn't the cartridge (genuine hp cart here). The problem is on the printer side, the pins that hit the cartridge. Anyway get rough with it, slam it in and out, close the tray, if it doesn't work within 5 seconds, open the tray and do it again. It WILL work.

documentation:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3645100&lc=en&cc=us&dlc=en&submit.y=4&submit.x=4〈=en&cc=us