1. Turn on your
Wii console and go into the Wii Options Menu
2. Click on Wii Settings and click the right arrow until you see “Parental Controls”
3. Say “Yes” to “Change Parental Controls?”
4. Click on “I forgot” when it asks you to enter your pin
5. It will ask you for your secret question, click on “I forgot” again
6. The screen will read “If you have forgotten both your PIN and secret
question, call the consumer service number listed in the Wii Operations
Manual and provide the confirmation number below. You will be issued a
master key.”
7. Call
Nintendo at 1-800-255-3700 and give them the confirmation code
listed on the screen. They will give you a new Master key to enter on
the next screen.
8. The PIN is now reset/disabled
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