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Fabric conditioner causes blockages in the hose that supplies the tub. This occurs frequently on colder washing temperatures. Check the supply hose for gunk. Periodically run the machine on a hot cycle for cottons as an example as this action will also ensure that the deposits in the tub are also addressed.
E5 is error code 5.
It means the water is not filling correctly (or the sensors are not noticing the fill correctly). Make sure the water supply is on and hoses are not kinked. If all water supply is ok, then the valve(s) may be bad. They are expensive so best checked and replaced by a technician.
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