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Anonymous Posted on Feb 07, 2018

Dc5700 won't connect usb mouse and keyboard after disconnect

After disconnecting these pc's for moving, we have a tough time getting them to recognize the mouse and keyboard upon Windows XP boot. Restart, restart, restart... seems to be the only solution that works. Once the mouse and keyboard are recognized, they work fine on subsequent reboots.

1 Answer

Larry Ng

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  • HP Master 14,598 Answers
  • Posted on Feb 07, 2018
Larry Ng
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Why run dead XP?, is the PC ONLINE? or off/?
The USB plug and play is failing,
you do know MS killed dead Plug and Play for XP 4 years ago right?
the top failure of any pc running XP would be USB devices.
USB devices are extensive in scope, endless types
and top of the list are mice, and keyboards.(vast types exist))

The PnP engine scans the local driver cache first.
if no mouse (example 1) is found to match your unstated mouse
then it must do what? go on line, to MS.com
and MS pulled the plug..... just like they did
on
w95
w98
ME
W2000 and vista. and XP 4+ years ago !

time to upgrade, for sure.

a counter argument would be that the virus magnet XP is infected.
as ALL ARE NOW and worse every day forward!! for eternity

5 Related Answers

Anonymous

  • 121 Answers
  • Posted on Feb 22, 2008

SOURCE: Hp a305w Pavilion No Mouse or Keyboard at first bootup

i would reset your keyboard and mouse settings to default then shut down pc.. unplug components and wait for 3o secs and then try again.. if the problem persists, you may just have some loose connections especially if your pc is older..make sure there is enough slack for your mouse and keyboard wire to move around.. i know sometimes we can ruin them if we have then stretched to far out.. hope this helps.. d

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John Sparozich

  • 357 Answers
  • Posted on Feb 24, 2009

SOURCE: USB Mouse is jumpy

Try resetting the channel and see if that helps.
You could probably get the driver from the manufacturer's web site.
Good Luck.

John Sparozich

  • 357 Answers
  • Posted on Mar 20, 2009

SOURCE: My PC won't go into bios or load windows

Take your system to your local computer repair shop, as is you are not aware of the bios settings, you could mess up your pc.
Good Luck.

Anonymous

  • 32281 Answers
  • Posted on Aug 19, 2009

SOURCE: HP Compaq dc5700 Small Form Factor PC will not boot up

The RAM maybe faulty, try reseating the RAM, if that doesn't work try one RAM modulel at a time.
Try testing the RAM in another computer or take it to your friendly computer shop.

Anonymous

  • 239 Answers
  • Posted on Aug 29, 2009

SOURCE: Keyboard, mouse, front USBs,DVD recorder not working

It sound like your USB Ports is the problem. Go to the Hardware manager delete the USB Ports and then shutdown and power back up.
The system then should reinstall the USB Ports and associated drivers. If not the USB Ports were probably fried by the power outage.

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